Professional Registration Engagement Coordinator

3 weeks ago


Stevenage, United Kingdom The Institution of Engineering & Technology Full time

**Professional Registration Engagement Co-Ordinator**

**circa £26,00 - £27,500 (dependent on experience)**

**Permanent**

**Stevenage (with Hybrid Working)**

What if you could join a supportive and hardworking team working towards the common goal of providing top quality customer service?

What if you could support engineers in their journey to becoming professionally registered?

What if you were our Professional Registration Engagement Co-Ordinator?

At the IET, making our world a better place starts by creating a better place for our people. At the IET you’ll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working withus has real meaning and impact, and you’ll grow - professionally and personally - in ways you never thought possible. We’re also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.

**What you’ll be doing**

**What we hope you can bring to the role**

You’ll have previous experience in customer facing roles that have incorporated high end support in a membership organisation. You’ll have excellent presentation skills with practice of running webinars/in-person sessions. You will be highly organised witha proactive approach to the role - working on own initiative is essential and you’ll be competent in setting and managing tight deadlines.

**We’d love to get to know you**

Is Imposter syndrome creeping in? Don’t worry - we’d rather hear from you this time than not hear from you at all Read on for a little more information about the role; but also, keep in mind that we’re open to discussing flexible ways of working, includingreduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.

**A little more about the role**
- Maximise the engagement functionality outreach across Accredited Employer development schemes and other professional development activity aimed at supporting the development needs of Members planning to achieve professional registration
- Create and deliver effective guidance material (e-classes/webinars/face to face delivery) covering the requirements of professional registration
- Collaborate with the RSSU Team to ensure each cohort or individual applicant is sourced adequate and carefully matched Professional Registration Advisor guidance
- Manage and report on the readiness of the scheme members formal submissions to the Professional Registration Engagement Manager, and Senior Professional Registration Coordinators (Administration and Processing).
- Provide gap analysis reporting to each Accredited Employer scheme to enable them to address any highlighted areas of improvement in their training delivery
- Offer feedback to PD team on the performance of applicants for registration from PD-mentored schemes Ensure relevant data recording, reporting and analysis to support pipeline reporting and continuous improvement.

**Other**
- To undertake any other duties and projects at the request of the line manager
- To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
- To be familiar with the Health and Safety and Fire policies for the organisation and to attend mandatory updates where required

**A little more about what we’re looking for**
- Comprehensive understanding of the requirements of professional registration
- Excellent presentation, communication, and interpersonal skills.
- Excellent team-working and coordination skills and used to working in matrix-type organisations.
- Flexible and adaptable as traveling out of office hours may a requirement of the role.
- Highly organised as planning and managing set deadlines is essential
- High emotional intelligence with a strong appreciation of the importance of excellent customer service

**What if you could be you?**_The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our 'Work for the IET’ site._



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