Sales Coordinator

3 weeks ago

Stevenage, United Kingdom Bulletproof Full time

**RESPONSIBILITIES**

**Customer, Prospect & Internal Interaction**:

- Act as the primary point of contact for customers & prospects alike during periods of absence within the sales team (sickness/holiday) - signposting queries to relevant team members and departments
- Direct or escalate customer enquiries to the appropriate stakeholder when necessary
- Manage customer orders, enquiries, and issues efficiently
- Collaborate closely with the sales team to support their activities
- Communicate effectively with team members and other departments

**Administrative Support**:

- Support and drive CRM best practice
- Generate sales reports and analytics as required
- Assist with data consistency, record-keeping, and document management
- Prepare and process sales orders, ensuring accuracy and timely response
- Maintain organised sales records and files

**SKILLS & EXPERIENCE REQUIRED**
- Proven experience in administrative support or a similar role, ideally within a sales setting
- Exceptional organisational and multitasking abilities
- Excellent written and verbal communication skills
- Detail-oriented with a commitment to accuracy
- Team player willing to go above and beyond to help shape our rapidly growing company
- Confident, engaging and professional telephone manner
- Experience in using CRM systems, ideally Pipedrive
- Customer-focused with strong interpersonal skills
- Strong proficiency in Microsoft Office software

**DESIRABLE SKILLS**
- Experience of working in IT or Cyber Security sales would be a significant advantage
- Knowledge of technology would be a significant advantage

**PERSONAL ATTRIBUTES**
- Ability to work effectively in a fast-paced environment
- Professional demeanour and a customer-centric approach
- Ability to remain calm under pressure and meet deadlines
- Strong organisational skills with a high attention to detail
- Ability to prioritise and handle multiple tasks at any given time
- Pro-active and enthusiastic with a can do attitude
- Excellent verbal and written communication skills
- Good commercial acumen
- Ability to work on own initiative as well as being a team player

**About Us**

**Bulletproof**

**YOUR BEST DEFENCE AGAINST CYBER THREATS**

Bulletproof’s innovative cyber security & compliance services are the best way to stay ahead of the hackers, manage risk, and protect your critical business data. Bulletproof’s core belief is driving innovation through our range of services to deliver true value. We operate in the UK market as Bulletproof, and internationally via our sister brand Target Defense.

**Please note that as part of the recruitment process a criminal records check will be carried out by an authorised third party.**

**Strictly No Recruitment Agencies; any submission of resumes without prior request / engagement from Bulletproof Cyber Security will not be deemed as an introduction and therefore will not warrant an introduction fee.

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