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Ugo Bus Co-ordinator

4 months ago

ClactononSea, United Kingdom Essex County Council Full time

About the role

**UGO Bus Co-ordinator**

Permanent, Full Time

Up to £26,964 per annum - pay award pending

Location: Clacton on Sea

Working Style: Operational field-based worker

**The Role**

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda - one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.

**The Opportunity**

The Ugobus Co-ordinator leads, manages and motivates Drivers and Passenger Assistants, ensuring the teams carry passengers and operate specially adapted vehicles in a safe manner.

The role is responsible for planning workloads, rotas and worksheets on a weekly basis and ensuring all the vehicles are presented for inspection, servicing and maintenance as per legal requirements.

The role liaises with stakeholders, including providing workshops for day/resource centres and schools, parents and carers to ensure individual passenger needs are met.

**Accountabilities**
- Responsible for supervising a team of Drivers and Passenger Assistants to ensure provision of an efficient Ugobus Service.
- Responsible for maintaining records to ensure travel routes are efficient and cost effective.
- Responsible for supervising the vehicle operation ensuring that daily safety checks and routine maintenance are conducted in a timely and efficient manner; undertaking periodic vehicle audits to ensure safe operating procedures are being followed..
- Responsible for the provision of management information; ensuring the completion of all monitoring and paperwork to maintain key information and keep records up to date.
- Supporting the service by ensuring key processes are followed and maintained to keep vehicles clean and tidy.
- Supporting the service by maintaining all records to ensure client confidentiality and data security are fully protected.
- Responsible for supporting Drivers and Passenger Assistants to mitigate risks by completing all safety measures and recording all necessary risks for safety purposes.
- Responsible for ensuring that Drivers and Passenger Assistants are aware of and compliant with Safeguarding protocols and proactively managing any safeguarding concerns that may arise.
- Responsible for resolving and effectively managing service complaints from passengers, their carer’s, relatives and day centre staff, ensuring that each matter is brought to a prompt and satisfactory conclusion.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.

**The Experience You Will Bring**
- Educated to ‘A’ level / NVQ level 3 within a relevant sector, plus 5 GCSE’s A-C (new GCSE 4-9) including English and Math’s or equivalent) or equivalent experience in the field.
- Holder of a valid driving licence with Category D1 entitlement; knowledge and experience of driving a passenger carrying minibus would be advantageous.
- Experience of vehicle management and the legal requirements for operating a mini bus fleet (or similar)
- Ability to work with passengers with a diverse of physical and mental needs.
- Ability to carry out basic vehicle safety checks.
- Previous experience of successfully managing a team.
- Good IT and communication skills.
- Ability to work under pressure and remain calm.

To read more about us please visit: Climate, Environment and Customer Services

**Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, **or the ability to meet the mobility requirements of the role through other means.**

**Why Essex?** Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

**What you should do next**

**Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and