Current jobs related to Single Point of Access Administrator - London - Step Ahead

  • Administrator - Single Point of Access Team

    6 months ago

    London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

    We are looking for an experienced Administrator to work within the Single Point of Access Admin Team. You will be providing high standard administrative support to the Adult Community Nurses including the Clinical Assessment Team, District Nurses, Community Matrons, Specialist Nurses, Service Users, and external Multi Agencies. The role involves providing...

  • Clinical Screener

    4 months ago

    London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

    An exciting and challenging opportunity has arisen for a permanent position within the Integrated Independence Team for an innovative, enthusiastic and experienced Physiotherapy/Occupational Therapy Assistant or referral hub administrator to be a Clinical Screener within the Integrated Independence Team single point of access. We are looking for a Band 4...

  • Msk Single Point of Access

    4 months ago

    London, United Kingdom Whittington Health NHS Trust Full time

    Administrator MSK Services An exciting opportunity has arisen to join the Whittington Health Community Administration Team within the Physiotherapy service. The department provides a friendly working environment with supportive and experienced Team leads. This post offers you the opportunity for you to become part of a service that is evolving with the...

  • Single Point Access Supervisor

    3 months ago

    London, United Kingdom Tower Hamlets GP Care Group CIC Full time

    **We have an exciting opportunity for someone to work within our 0-19 Children's Universal Service. **We seek a **Single Point Access (SPA) Supervisor **for our 0-19 Children's Universal Service in Waltham Forest. Postholder to have day-to-day responsibility for operational management of the administrative component of the SPA process, i.e., referral...

  • Senior Clinician

    3 months ago

    London, United Kingdom Camden and Islington NHS Foundation Trust Full time

    Job summary The Camden and Islington Crisis Single Point of Access which is currently based at Highgate Mental Health Centre requires a dynamic and experienced CRT clinician to support and lead this service. This is an opportunity to be part of a great crisis management team and have experience of leading clinically and operationally in a cross...

  • Single Point Access Supervisor

    3 months ago

    London, United Kingdom Tower Hamlets GP Care Group Full time

    Provide a high quality confidential and comprehensive administrative service. Oversee day-to-day running of 0-19 Single Point of Access team, under the delegation of a service Team Lead/Manager. Coordinate administrative arrangements relating to reporting requirements, to include the collation and presentation of documentation, preparing evidence and...

  • Senior Clinician

    3 months ago

    London, United Kingdom Camden and Islington NHS Foundation Trust Full time

    The Camden and Islington Crisis Single Point of Access which is currently based at Highgate Mental Health Centre requires a dynamic and experienced CRT clinician to support and lead this service. This is an opportunity to be part of a great crisis management team and have experience of leading clinically and operationally in a cross borough service. Using...

  • Single Point of Access

    3 months ago

    London, United Kingdom Central and North West London NHS Foundation Trust Full time

    An exciting opportunity has arisen to work in our mental health Single Point of Access Service. We are looking for experienced mental health practitioners from a Nursing, Social Work, Psychotherapy, Psychology or Occupational Therapy background to join our dynamic multi-disciplinary. This service is the single point of access into secondary adult mental...

  • Single Point of Contact Advisor

    5 days ago

    London, Greater London, United Kingdom Humankind Full time

    About the Role We are seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team at Humankind. As a key member of our team, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service. Key Responsibilities...

  • Single Point of Contact Advisor

    5 days ago

    London, Greater London, United Kingdom Humankind Full time

    About the Role We are seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team at Humankind. As a key member of our team, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service. Key Responsibilities...

  • Single Point of Contact Advisor

    4 days ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleHumankind is seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team in Sheffield. As a key member of our team, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service.Key...

  • Single Point of Contact Advisor

    20 hours ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleHumankind is seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team in Sheffield. As a key member of our service, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service.Key...

  • Single Point of Contact Advisor

    4 days ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleHumankind is seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team in Sheffield. As a key member of our team, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service.Key...

  • Single Point of Contact Advisor

    22 hours ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleHumankind is seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team in Sheffield. As a key member of our service, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service.Key...

  • Single Point of Contact Advisor

    2 weeks ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleAn exciting opportunity has arisen for the position of Single Point of Contact Advisor within Humankind. As a key member of our team, you will be responsible for managing all calls coming into the service, including screening enquiries, prescribing queries, and connecting callers to other staff.Key ResponsibilitiesManage all incoming calls,...

  • Single Point of Contact Advisor

    2 weeks ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleAn exciting opportunity has arisen for the position of Single Point of Contact Advisor within Humankind. As a key member of our team, you will be responsible for managing all calls coming into the service, including screening enquiries, prescribing queries, and connecting callers to other staff.Key ResponsibilitiesManage all incoming calls,...

  • Single Point of Contact Advisor

    2 weeks ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleWe are seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team at Humankind in Sheffield.As a key member of our team, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service.You will work...

  • Single Point of Contact Advisor

    2 weeks ago

    London, Greater London, United Kingdom Humankind Full time

    About the RoleWe are seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team at Humankind in Sheffield.As a key member of our team, you will be responsible for managing all calls coming into the service, gathering accurate information from individuals, and directing them to the correct element of the service.You will work...

  • Recruitment Administrator

    4 months ago

    London, United Kingdom Single Homeless Project Full time

    **About the role**: As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs. You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of...

  • Single Point of Contact Advisor

    3 weeks ago

    London, Greater London, United Kingdom Humankind Full time

    Job DetailsWe are seeking a highly skilled and compassionate Single Point of Contact Advisor to join our team at Humankind. As a key member of our team, you will play a vital role in providing exceptional support to our service users.About the RoleThe Single Point of Contact Advisor will be responsible for managing all incoming calls, gathering accurate...

Single Point of Access Administrator

3 months ago

London, United Kingdom Step Ahead Full time

**Job Title**: Single Point of Access Administrator/Reception Team
**Location**: Cambridge, Mill Road
**Position Type**: Temporary, on going

**Salary **:£10.42p/h
**Start Date**: 11/03/2024, ASAP if after this date
**Working Hours**: Monday-Friday, 8:30 AM - 4:30 PM, 37.5 hours per week (Face to Face, not remote)

We are currently seeking a motivated individual to join the team as a Single Point of Access Administrator. As the first point of contact for service users and professionals, you will play a crucial role in coordinating care and ensuring a positive patient journey.

**Duties**:

- Coordinate care according to agreed protocols and pathways, recognizing when referral to a clinician is required.
- Record details of all contacts using SystmOne (S1) and other systems.
- Ensure efficient and effective progression of follow-up actions from contacts.
- Act as the first point of contact on Reception, checking in patients, liaising with clinicians, and facilitating a positive patient journey.
- Complete administration tasks on S1, including scanning, registering referrals, updating service user information, and confirming appointments.
- Book interpreters as requested by clinicians and manage meeting room calendars.
- Perform routine administration tasks such as scanning, photocopying, sending out letters/reports, and ordering.

**Necessary Skills or Requirements**:

- NVQ 3 (Administration related) or equivalent experience.
- Excellent communication and interpersonal skills.
- Effective prioritization and coordination of work.
- Proven skills in the effective use of Microsoft Office packages.
- Ability to work flexibly as part of a team.
- Excellent time management skills.
- Ability to use initiative without close supervision.
- Ability to handle conflict and empathize with service users in stressful situations.
- Good attention to detail.