Medical Secretary

3 months ago


Darlington, United Kingdom Moorlands Surgery Full time

To provide general and medical secretarial support to the Practice Manager, GP's and Health Professionals and support to the patient population. Duties will include, but are not limited to, word processing, touch typing and audio and digital typing, coordinating and prioritising referrals and general administrative work such as organising, attending and minuting and practice meetings. Job responsibilities: To provide an efficient audio and digital copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc.

in an accurate and quality manner. To ensure that referrals are dealt with in a timely manner, including 2 week waits, Urgent and non-urgent referrals. To assist the practice manager with all clerical and administrative duties required. To make appointments, bookings and admissions as required, including the use of chose and book.

To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes, typing them and circulating appropriately within a timely manner. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. To retrieve medical records and assist the completion of medical/insurance records. File patient records and correspondence in patient medical records.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner. To assist with the gathering of statistics and information when required. To provide cover for members of the secretarial team during periods of sickness and annual leave.

To receive and dispatch mail and maintain a pending system. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation.


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