Administrative Assistant

7 months ago

Abingdon, United Kingdom Oxford Health NHS Foundation Trust Full time

The South Older Adult Community Mental Health Team, have a rare opportunity within their administration team, that could put you on a pathway to have a great career within Oxford Health.

This is a team where wellbeing and supporting each other is at the upmost importance across the whole team.

In this role, you will be working within the Abingdon based administrative team. We assist with the care of patients over the whole of South Oxfordshire.

We help to enable the clinicians to concentrate on patient care by providing accurate and efficient admin support. This role would include providing administration support to the whole team, working within the current admin team, providing reception and phone cover.

We'll need you to use all of the essential Microsoft Applications, and you will be working on our Rio Clinical System which holds all patient data. You will be using all systems daily so a good understanding will really help you to excel.

This is an administrative role which can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism.

The administration team support a large team of professionals who are extremely supportive and together we all make a real difference in the community. Good communication skills are essential together with high levels of emotional resilience.

**The main duties for this post are**:

- dealing with a high volume of calls both from service users and professionals,
- covering our Out Patient Reception Desk - welcoming service users and clinicians,
- booking room requests and scheduling appointments,
- processing both incoming and outgoing post,
- formatting and checking clinical letters.

In return you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals etc.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire,.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

**Our values are**: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Supporting everyone with their mental health has always been important to us but, never more so than now.

So, if you have administration experience, preferably from within a Health Care or Social Care background or, are interested in working in a Mental Health setting this could be the opportunity for you and just the team member we are looking for

This role with Monday - Friday 9am - 5pm (37.5 hours per week).

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