Call Handler

3 weeks ago


Belfast, United Kingdom VANRATH Full time

VANRATH are delighted to be assisting a leading Tech devices focused - Fantastic Company - with a **Call Handler - Payment Collection** individual to work within the Collections team in the company.
- Life experience to understand the financial challenges customers go through / meeting of minds/ empathy
- Beneficial if you have run a household i.e. understand budgeting/debt struggles
- **Experience dealing with issues in a call handling manner is highly preferred**

The role is based in **Belfast City Centre** - Monday - Friday (Permanent) - After probation period of 3 months is passed then **Hybrid** working is offered.

**Salary**

£23,000 - £26,000 + £2,500 share options + other Additional Benefits (Top Company). Some of the best benefits on the market (full benefits package available upon request)

**Responsibilities**

You’ll work alongside other passionate and motivated team members who are either experienced customer advocates or credit controllers with a proactive mindset.

You'll own workflows to speak with customers and hone your skills to build and negotiate positive outcomes. Once established, you’ll develop yourself and team by being curious and discovering new improved ways of working.
- Full Job spec available upon request

**The Ideal Person**
- Customer Support / or Admin experience / or Collections experience
- Experience dealing with delicate situations and sympathetic individual
- Great relationship builder
- Strong People skills
- Strong negotiation skills to support with the reduction of outstanding payments,
- ‘VANRATH were very easy to wo_
- rk with, personable and knew what questions to ask to find me the right role. Would highly recommend.’’_
- **‘’**_In my eyes, VANRATH is the clear industry leader of recruitment in Northern Ireland. With a long history of placements, they have perfected the recruitment trade, which was made very clear to me during my time with them. Whether you plan to find your new role or work directly for VANRATH, you can expect nothing but the best.’’_
- ‘’Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.’’_

**Job Type**: Permanent

**Salary**: £23,000.00-£27,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Belfast

Reference ID: CAPM-VRATH


  • Call Handler

    4 days ago


    Belfast, United Kingdom MB Group Full time

    Fantastic opportunity to become a Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim arena, it’s this same mentality that ensures their clients are happy and the...

  • Weekend Call Handler

    3 weeks ago


    Belfast, United Kingdom NMS Recruit Full time

    I am looking for a Weekend Call Handler to take inbound calls working 15 hours per weekend for a great company based in Bromborough, Wirral.This role is for 8 weeks initially starting asap but could lead to a permanent opportunity for the right candidates.Hours of work will be 15 hours per week working 8-4 / 10-6 / 12-8 on rotation.Full paid training will be...

  • Call Handler

    4 weeks ago


    Belfast, United Kingdom Vanrath Full time

    VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple **Call Handlers. **Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. This is a **Hybrid** working position - 2 days work from home & 3 days will be spent in the **Belfast** office - in **Dargan Crescent**....


  • Belfast, United Kingdom Connected Health Full time

    **YOUR ROLE AS OUT OF HOURS CALL HANDLER**: **Daily Impact**: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home. **Essential Connection**: For many of our clients, you may be the sole person they interact with. Your...


  • Belfast, United Kingdom Connected Health Full time

    **YOUR ROLE AS OUT OF HOURS CALL HANDLER**: **Daily Impact**: Your role isn't just a job - it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home. **Essential Connection**: For many of our clients, you may be the sole person they interact with. Your...

  • Call Handler

    1 month ago


    Belfast, United Kingdom VANRATH Full time

    VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple **Call Handlers. **Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. This is a **Hybrid** working position - 2 days work from home & 3 days will be spent in the **Belfast** office - in **Dargan Crescent**....

  • Calls Handler

    1 month ago


    Belfast, United Kingdom VANRATH Full time

    VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple **Call Handlers. **Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. This is a **Hybrid** working position - 2 days work from home & 3 days will be spent in the **Belfast** office - in **Dargan Crescent**....

  • Account Handler

    2 weeks ago


    Belfast, United Kingdom Signatus Recruitment Full time

    **Insurance Account Handler** **Belfast/Downpatrick/Newry** **Hybrid Full time or Part time** Calling all insurance account handlers or trainee account handlers. Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...


  • Belfast, United Kingdom Abacus Professional Recruitment Full time

    **Calling all Commercial Account Handlers!!!** My client is looking for an enthusiastic and skilled Commercial Account Handler to provide exceptional service and support their valued clients. If you thrive in a fast-paced environment and are passionate about delivering the highest standards of customer care, this is the perfect opportunity for you. **What...


  • Belfast, United Kingdom VANRATH Full time

    VANRATH are delighted to be assisting a leading Tech focused - Fantastic Company - with a **Payment Collection Call Handler** individual to work within the Collections team in the company. **It is essential to have payment collections experience to be considered for this role.** The role is based in the company's amazing **Belfast City Centre **office -...

  • Account Handlers

    2 days ago


    Belfast, United Kingdom Signatus Recruitment Full time

    Personal lines/Commercial lines/New Business Hybrid Full time or Part time Calling all insurance account handlers or trainee account handlers. Do you have experience working in the Insurance industry? Looking for that next great move in your career? We have some exciting new opportunites for you to advance your career with some of our most prestigious...


  • Belfast, United Kingdom Signatus Recruitment Full time

    Personal lines/Commercial lines/New Business Hybrid Full time or Part time Calling all insurance account handlers or trainee account handlers. Joining us as an Insurance Account Handler means you’ll have the benefit of working Monday to Friday (no weekends here!) earn a fantastic basic salary relative to your experience, as well as a generous bonus...


  • Belfast, United Kingdom Cavendish Maine Full time €45,000

    About the Company: A leading multinational insurance broker is looking to add a Commercial Account Handler to their existing team. As a company, they believe in providing an unrivaled level of service to all clients. Joining their team offers a market-leading salary, competitive benefits package, flexible working hours, a supportive culture, and...

  • Claims Handler

    4 weeks ago


    Belfast, United Kingdom Riada Resourcing Full time

    **Claims Handler (Trainee) - Belfast - Permanent** - £Negotiable salary - Hybrid working option - 35 hours per week Monday to Friday; 9:00 a.m. to 5:00 p.m - 31 days holidays (inclusive of bank/public holidays), with additional annual leave accruing based on length of service. - Competitive company pension scheme - Life Assurance - Private Medical...


  • Belfast, United Kingdom Connected Health Full time

    At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector. At Connected Health our mission is relentless - to attract, recruit and develop the best homecare team in the world. It’s that...


  • Belfast, United Kingdom Connected Health Full time

    At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector. At Connected Health our mission is relentless - to attract, recruit and develop the best homecare team in the world. It’s that...

  • Call Handler

    4 weeks ago


    Belfast, United Kingdom VANRATH Full time

    VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple **Customer Support Representatives. **Fantastic company to work in, one of the best company cultures in NI and opportunities for progression. This is a **Hybrid** working position - 2 days work from home & 3 days will be spent in the **North Belfast** office -...

  • Fnol Handler

    3 days ago


    Belfast, United Kingdom Matt Burton Associates Full time

    Fantastic opportunity to become a Claims Administrator for one of the largest insurance companies in the UK. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim arena, it’s this same mentality that ensures their clients are happy...

  • Forklift Operator

    4 days ago


    Belfast, United Kingdom BSNI Full time

    **Job description** BSNI have an exciting opportunity for a Material Handler for our packaging manufacturing client based in Belfast. **About the company** Our client founded in 1964 manufactures and converts a range of flexible packaging films, for various sectors including food, pharma and medical, made in a clean environment under modern quality...


  • Belfast, United Kingdom Intelling Ltd Full time

    As a Call Handler, you will be working in a customer focused environment working with a wide range of clients while arranging cover for both new and existing clients. We are looking for focused individuals who wants to exceed Client's expectations in the delivery of service. With the role being to process life and travel insurance claims for the over...