Centre Operative

4 weeks ago

Glasgow, United Kingdom Gatehouse Facilities Management Full time

**Purpose of the Role**:
As a Centre Operative you will be accountable to the Centre Supervisor & the Centre Manager for the support and delivery of all services within the site. Ensuring the common areas of the Centre are safe and maintained efficiently. In order to comply with the Security Industry Act 2001, you must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.

**Key Responsibilities**:
You will ensure exemplary standards of Health & Safety, Cleanliness & Housekeeping standards, Security and Customer Service are provided to the client and visitors to the site always. You are the public face of the Centre team and should act with professionalism always, a can-do attitude is essential.

**Day to Day Duties**:

- To be part of a team and play an active role in managing public, tenant and staff safety.
- Assume key-holder responsibilities for the Shopping Centre.
- To readily interact with all visitors/tenants within the buildings, including senior or local authorities, governing bodies whilst delivering a customer focused service.
- Carry out regular patrols of the Centre, being proactive and always following the company security, Health & Safety, Standards & cleanliness strategy.
- Ensure compliance with all company procedures, Centre processes and external bodies including enforcement agencies and auditory bodies.
- Ensure a timely response to all security or cleaning issues & events, taking immediate action where required.
- First aid trained and ready to assist visitors and general public when required.
- Anti-terrorist and fire marshall trained on how to deal with emergency situations including evacuations.
- Monitoring CCTV (by suitably trained and licensed staff).
- Be professional, pleasant, friendly, courteous and helpful always whilst carrying out duties to the highest levels.
- To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
- Continuously look for opportunities to be of assistance to visitors to the Centre proactively offering assistance wherever opportunities arise.
- To ensure that the Centre is a safe and non-threatening environment for all visitors / tenants.
- Ensuring all incidents are reported and managed in accordance with company and Centre policies and procedures.
- Liaising with your line manager, proactively reacting to incidents and ensuring colleagues are fully briefed and supported.
- Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with company and Centre polices.
- Maintain vigilance and highlight/report and manage unauthorised access by banned persons.
- Provide assistance to third party contractors/visitors ensuring all company and centre procedures / policies are adhered too.
- Maintain continuous monitoring of Centre radio systems adhering to correct radio procedures at all times.
- Diligent management and maintenance of Centre records/reference materials including health and safety records, incident forms and the daily occurrence book.
- Complying with all the health and safety procedures including COSHH - machinery check sheets, PPE, RIDDOR.
- Use and knowledge of various machines onsite in accordance with requirements including scrubber dryers, rotary scrubber, escalator cleaners, pressure washers, vacuum cleaning machines etc.
- To ensure that all waste is dealt with appropriately, emptying and cleaning bins when necessary. (Bins can weigh up to 5 kilos).
- To control and maintain all the sanitary areas to the required standard, replenishing supplies as required.
- To report any maintenance defects relating to the building and its fixtures and fittings to the maintenance team, line manager & Centre Manager.
- Compliance with all work-related health and safety regulations always.
- To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
- Report any event that may be detrimental to the fulfilment of the provision of security to the site Supervisor and Centre manager.
- Support the Supervisor and Centre manager with any internal / external audits in line with company policies and procedures.
- Make certain that the continuous improvement process is an integral part of service delivery increasingly adding value to both the company and the Centre.
- Undertake any other reasonable duties as required to meet the needs of the business.

**Salary**: £11.00 per hour

**Benefits**:

- Gym membership
- On-site parking

Schedule:

- Holidays

Work Location: In person

  • Leisure Centre Supervisor

    2 months ago

    Glasgow, United Kingdom Easterhouse Sport Centre Full time

    Easterhouse Sports Centre is a charitable enterprise focused on having a positive impact on the local community. Alongside various local sports groups offering a range of sports and events, the centre offers a growing range of community services aimed at addressing physical and mental wellbeing. Easterhouse Sport Centre offers 2 full size sports halls, a...

  • Leisure Centre Supervisor

    3 days ago

    Glasgow, United Kingdom Easterhouse Sport Centre Full time

    Easterhouse Sports Centre is a charitable enterprise focused on having a positive impact on the local community. Alongside various local sports groups offering a range of sports and events, the centre offers a growing range of community services aimed at addressing physical and mental wellbeing. Easterhouse Sport Centre offers 2 full size sports halls, a...

  • Centre Security

    3 weeks ago

    Glasgow, United Kingdom The Savoy centre Full time

    Main daily duties: to maintain a presence on the retail floor and office complex by rotation, to perform carparking duties in an enclosed covered 20 unit carpark/ service yard. To collect parking fees from tenants. to perform small minor remedial works i.e. help clear debris from old units install hand sanitizers, occasional change lightbulbs help with the...

  • Garden Centre Retail Associate

    2 weeks ago

    Glasgow, United Kingdom Homegrown Garden Centre Full time

    **Requirements - You will be required to work 5 days, you will need to work one day during the weekend as part of your schedule.** **Job Overview**: We are seeking a dedicated and enthusiastic Garden Associate to join our team at Homegrown Garden Centre. As a Garden Associate, you will be responsible for assisting customers with their gardening needs and...

  • Centre Operative

    1 week ago

    Glasgow, Glasgow City, United Kingdom Gatehouse Facilities Management Full time

    Purpose of the Role:As a Centre Operative you will be accountable to the Centre Supervisor & the Centre Manager for the support and delivery of all services within the site. Ensuring the common areas of the Centre are safe and maintained efficiently. In order to comply with the Security Industry Act 2001, you must hold a valid SIA Security Licence and where...

  • Head of Data Centre Operations

    2 months ago

    Glasgow, United Kingdom Be-IT Resourcing Full time

    Category: - Infrastructure Manager - Salary: - £85,000 - £90,000 - Location: - Glasgow - Scotland - Type: - Permanent - Discipline: - Infrastructure - Job Posted: - Wed, 26 Jul 2023 21:27:45 GMT - Closing Date: - Wed, 09 Aug 2023 23:59:59 GMT - Reference: - 6393 Would you like to join a born and breed success story in Scotland as the Head of Data...

  • Operations Support Administrator

    1 week ago

    Glasgow, Glasgow City, United Kingdom St. Matthews Centre Full time

    To apply:Please submit a copy of your CV, and a covering letter (2 side A4 maximum) as an attachment detailing:How your skills, experience and motivations meet those in the job description Why you feel you would add a positive contribution to the work of the St Matthew's Centre. What skills you would like to develop working within the third sector....

  • Head of Data Centre Operations

    1 week ago

    Glasgow, Glasgow City, United Kingdom Head Resourcing Limited Full time

    Location:Glasgow Job type:Permanent Salary:£ £90000 per annum + pension, bonus,33 days annual leave Contact:James Hepburn Job ref:BBBH36943_ Published:32 minutes ago Expiry date: Startdate:ASAP Client:Head ResourcingHead of Data Centre Operations - Glasgow (Hybrid)Up to £90,000 per annum +bonusAs Head of Data Centre Operations, you will manage a team of...

  • Centres Operations Officer

    2 weeks ago

    Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** The Centres Operations Officer (QEUH) will lead on providing an efficient and effective operational service at the QEUH Campus for the Clinical Innovation Zone and the joint UofG and NHS Teaching and Learning Centre (T&LC), through planning, organisation and delegation of activities, working in partnership with senior UofG and NHS colleagues...

  • Training Officer

    2 weeks ago

    Glasgow, United Kingdom Strathclyde Partnership for Transport Full time

    SPT is currently delivering a £288m Subway modernisation programme to improve the customer experience and secure this iconic public asset for future generations. The programme includes the introduction of new Subway trains, a new signalling system and a new Operations Control Centre. As work on Subway modernisation continues at pace this year, we will be...

  • Call Centre Operative

    6 days ago

    Glasgow, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are looking for Outbound call centre agents to start with our client based in Glasgow City Centre on a temp to perm basis. - **America**: - **Canada**: - **Australia** **This role will include**: - Outbound Dialler System - Call handling with varies different clients - Inputting details onto various different systems - Sales...

  • Call Centre Operative

    3 days ago

    Glasgow, United Kingdom The Best Connection Employment Group Full time

    **The Best Connection are looking for Outbound call centre agents to start with our client based in Glasgow City Centre on a temp to perm basis.** - America - Canada - Australia **This role will include**: - Outbound Dialler System - Call handling with varies different clients - Inputting details onto various different systems - Sales KPI **For this role...

  • Contact Centre Operator-nhsggc Contact Centre

    1 week ago

    Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

    (Please note the salary is Pro Rata) for part time hours.The shift pattern for this post is covering various hours Mon Fri and Sat & Sun betweenThe Contact Centre Operator Role within our two centralised switchboard locations provides our switchboard service for GG&C and delivers and maintain an efficient and high quality operator service to both out...

  • Centre Manager

    3 weeks ago

    Glasgow, United Kingdom Savills Full time

    **Purpose of the Role** The role of the Centre Manager is to ensure the smooth and effective running of the shopping centre, with a primary focus on the delivery of excellent service to all customers, occupiers and stakeholders. They will play a key part in driving the turnoverperformance of the centre through occupier and stakeholder engagement and...

  • Security Operations Centre Assistant

    1 week ago

    Glasgow, Glasgow City, United Kingdom SecuriGroup Ltd Full time

    Due to growth and expansion within our team, SecuriGroupSystems are seeking a SOC Assistant/Operator working within our Security Operations Centre based in Glasgow, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service.This is a fantastic opportunity for a self-motivated and organised individual to...

  • Network Operations Centre Shift Lead

    2 weeks ago

    Glasgow, United Kingdom Capita Full time

    **Job title**: Network Operations Centre Shift Lead **Key Responsibilities**: - Process leadership to support 24/7 shift team - Support the successful resolution of service incidents, advising team members where required to improve process/knowledge - Responsible for ensuring appropriate NOC resources and escalations are in place for live Major Incidents -...

  • Security Operations Centre Assistant

    2 months ago

    Glasgow, United Kingdom SecuriGroup Ltd Full time

    Due to growth and expansion within our team, SecuriGroupSystems are seeking a SOC Assistant/Operator working within our Security Operations Centre based in Glasgow, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service. This is a fantastic opportunity for a self-motivated and organised individual to...

  • Security Operations Centre Assistant

    4 weeks ago

    Glasgow, United Kingdom SecuriGroup Ltd Full time

    Due to growth and expansion within our team, SecuriGroupSystems are seeking a SOC Assistant/Operator working within our Security Operations Centre based in Glasgow, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service. This is a fantastic opportunity for a self-motivated and organised individual to...

  • Network Operations Centre Shift Lead

    3 weeks ago

    Glasgow, United Kingdom Capita Full time

    The Capita Network Operations Centre (NOC), based in Tannochside is looking for an experienced Team Leader to support an existing 24/7 Network Service Desk team. The ideal candidate will be experienced in leading a team of technical staff, focusing on client satisfaction whilst complying with Capita Network Services policies, procedures and best...

  • Head of Centre

    1 week ago

    Glasgow, Glasgow City, United Kingdom University of Strathclyde Full time

    Salary range : Salary commensurate with experience and standingFTE :1.0Term : OpenClosing date : 10/05/2024Fraunhofer CAP, co-located with the IoP in the University's Technology and Innovation Centre, is the UK's first and only Fraunhofer research centre, these prestigious research centres comprising the 'top tier' of Fraunhofer's international engagement....