Sales Consultant

3 months ago

Newcastle upon Tyne, United Kingdom Fenwick Full time

Are you looking for a new exciting role in our iconic Newcastle store? We are on the lookout for passionate people who are experts in all things Childrenswear / Toys and want to showcase the very best of their knowledge to our customers.

**About the role**

Our Sales Consultants are our product experts in-store. Working to assist the Sales Manager, you will work alongside and your team coaching and developing them whilst role modelling excellence to surprise and delight our customers.

As the Sales Consultant, you will ensure all customer queries are handled effectively whilst coaching and developing the team and leading the pack with your knowledge. You will work with pride and passion to drive productivity and sales. You will take ownership of all things menswear.

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed
- Experience in a senior sales or similar role/business (essential)
- An excellent communicator with strong interpersonal skills
- Passionate about delivering excellent customer service
- A strong interest in Fenwick and the brands we sell

**We offer a competitive salary and benefits package including**:

- 25% Colleague Discount (across most areas)
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year
- Birthday day - 1 additional day off in the month of your birthday
- WeCare a 24/7 online GP, mental health support service, get fit programme and more
- 'Perks*' a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
- Pension scheme

**About Fenwick**

Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

**Job Types**: Full-time, Permanent

**Salary**: £11.47 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Newcastle upon Tyne, NE1 7AS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Toy Sales: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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