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Housing Officer

3 months ago

Coalville, United Kingdom JT Recruit Full time

Date Posted:February 20th 2024
- Job Reference:102039536
- TypeTemporary
- LocationCoalville (LE67), Coalville
- Salary & PackageFrom £15.95 to £16.94 per hour

**Housing Officer**

Our local authority are looking for a Housing Officer to join them on a temporary basis.

Location - Coalville (LE67)

Pay Rate - £15.95ph - £16.94ph

**CORE RESPONSIBILITIES**:
To manage a neighbourhood to maximize income and take appropriate action to create inclusive communities.
- Daily contact with tenants and their representatives concerning any aspect of Housing Management and conditions of tenancy.
- Ensure by investigation, negotiation, and enforcement that tenants comply with their conditions of tenancy, particularly with regard to nuisance and anti-social behaviour.
- To collect witness statements and evidence for cases referred to court, attending court as required.
- Complete home inspections for tenants requesting transfer, mutual exchange and home visits.
- To monitor current rent arrears and take appropriate action in order to prevent debt to the Council.
- To complete estate inspections, including monitoring of the cleaning contract.
- To undertake quarterly reviews for Introductory Tenancies and make recommendations for converting to secure or extensions.

**ADDITIONAL RESPONSIBILITIES**:

- To always see the service through the eyes of the customer and make suggestions for improvement where appropriate
- To constantly challenge self-performance and seek to find improvements
- To carry out duties efficiently and effectively
- To help build pride, passion and reputation for NWLDC
- To ensure high standards of health and safety practice are maintained in accordance with council policy, including the health and safety and welfare at work of themselves and colleagues.
- To promote the Council’s Equality and Diversity Policy to ensure service provision and employment practices are non-discriminatory.
- To undertake any other reasonable tasks appropriate to the grading of the post and as required by the Team Manager

**Experience needed**:

- Experience of working in Housing Management, specifically tenancy management.
- Knowledge of Housing Legislation
- Experience of delivering an outcome focused service
- Ability to maximise income
- Excellent communication skills (verbal and written)
- Effective Negotiation and influencing skills
- Contact: Jodie Taylor
- Reference: Totaljobs/housingofficer
- Job ID: 102039536