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Housing Registration Assessment Officer
4 weeks ago
Contract to start on 18-03-24 until 30-05-24 with a possible extension.
**Job Purpose**
**Key Responsibilities**:
To assist potential and newly registered home seekers as required in understanding and accessing Client’s choice-based lettings scheme.
To assist vulnerable home seekers as required with the bidding process to ensure the scheme is fully accessible
Deal with enquiries, complaints and other correspondence relating to the housing register, within agreed timescales.
To assist in a periodic review of the housing register in line with policy requirements.
**Additional responsibilities**:
To always see the service through the eyes of the customer and make suggestions for improvement where appropriate.
To carry out duties efficiently and effectively.
To constantly challenge own performance and make improvements.
To help build pride, passion and reputation for NWLDC.
To participate in the Client’s appraisal scheme and to undertake any necessary training and development as identified for the job role.
To ensure high standards of health and safety practice are maintained in accordance with client policy, including the health and safety and welfare at work of themselves and colleagues.
5246287-03-24
**Salary**: £13.29-£13.74 per hour
Work Location: In person
Reference ID: 5246287-03-24
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