Asset Management Support Officer

4 days ago


Coalville, United Kingdom JT Recruit Full time
Job Description

We are seeking a skilled Asset Management Support Officer to join our team at JT Recruit.

Key Responsibilities:

  • Complaint Handling: Provide a comprehensive and effective complaint handling and resolution service to tenants and customers.
  • Ownership and Accountability: Take ownership and accountability for resolving complaints and ensuring they are followed through to completion.
  • Collaboration with Contractors: Work closely with housing contractors to investigate and resolve issues, providing satisfactory outcomes for housing tenants and external organisations.
  • Team Collaboration: Collaborate with the internal Feedback team to support the development and delivery of quality services to customers and tenants.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive rate of pay.
  • A comprehensive benefits package.
  • Ongoing training and development opportunities.

How to Apply:

Please submit your application, including your CV and a cover letter, to JT Recruit.



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