Health Records Clerk/receptionist

4 weeks ago


Oldham, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**We are looking to recruit Band 2 Clerical Officers / Receptionists to join our busy Team in Health Records at The Royal Oldham Hospital.**

You will provide a high quality service focused on customer service for each patient and the Trust’s clinical teams.

**Main duties of the job**:
You are responsible for creating ‘mini’ medical records for clinical use including EDRMS Form Pack generation, undertaking reception duties and support for patients self-checking in for appointments across a number of receptions desks across all Trust sites including satellite clinics within the community. You will also undertake the booking and scheduling of patient appointments and associated administrative duties. All activities within the Booking and Scheduling Service must comply with the Trust’s Elective and Cancer Access Policies and ensure patients are offered an appropriate choice of appointments.

**Working for our organisation**:
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.

**Detailed job description and main responsibilities**:
**Person specification**:
**Experience**:
**Essential criteria**:

- Experience of working in a reception or administrative role preferably in a health care environment with patient contact
- Knowledge of a hospital based Patient Administrative System
- Previous experience of data entry/input

**Qualifications**:
**Essential criteria**:

- Maths and English GCSE
- ECDL / Clait / Customer Service NVQ

**Skills and Knowledge**:
**Essential criteria**:

- Understanding of confidentiality, data protection and Caldicott principles
- Good level of numeracy and literacy
- Good keyboard and PC skills

**Other**:
**Essential criteria**:

- Adaptability and flexibility
- Ability to work to deadlines and prioritise own work load

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:



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