Medical Receptionist

4 weeks ago

Oldham, United Kingdom Greenbank Medical Practice Full time

An exciting opportunity has arisen at the Greenbank Medical Practice for a committed, enthusiastic individual to join our thriving 10,500 patient practice working 30 hours per week.

Can you bring your excellent receptionist skills and knowledge to our Team?

Would you like to be part of a team that works well together, always there to help each other?

The practice is easily accessible by public transport and has onsite parking.

Your main duties will be to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.Provide general assistance to the Practice team in a teamwork orientated manner and project a positive, courteous and friendly image to patients and other visitors, either in person or via the telephone

**Duties and Responsibilities**:

- Administration_
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols and procedures laid out in the Staff Handbook.
- Fax and photocopy as requested
- Open post, stamp, sort and distribute as appropriate
- Amalgamate new patient records and ensure that all patient records are maintained in the order detailed in the Staff Handbook.
- Book ambulances when necessary and document details in the appropriate manner.
- Patient notes and correspondence:

- Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
- Ensure correspondence, reports, results etc are scanned/filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- Ensure records are kept in good repair with all necessary information on the outside cover clearly visible.
- Ensure records are updated when required.
- Reception_
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Process appointment requests for appointments from patients by telephone and in person.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Enter requests for home visits, ensuring careful recording of all relevant details and where necessary refer to Doctor.
- Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually.
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Change doctors’ nameplates on consulting room door and in the waiting room as required.
- Computer_
- Ensure that all new patients are registered onto the computer system promptly and accurately
- Process patients change of address - computer data and medical records (have knowledge of Practice area).
- Process repeat prescription requests in accordance with Practice guidelines.
- Enter patient information on to the computer as required.
- Liaise with EMIS Helpdesk when needed
- Telephone_
- Have working knowledge of telephone/answering machine system.
- Ensure that the telephone system is operational at the beginning of each day and activate the out of hours telephone facilities when required.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Other Tasks_
- Premises:

- Open up premises at the start of the day when first to arrive and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the area is totally secured, and internal lights are off.
- Ensure the kitchen area is kept clean and tidy and clear and tidy the waiting room in turn with other staff.
- Provide cover for holidays and sickness absence of colleagues.
- Undertake any other additional duties appropriate to the post as requested by the Practice Manager or the Partners.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal an

  • Medical Receptionist

    7 days ago

    Oldham, United Kingdom Greenbank Medical Practice Full time

    **Job description** A further exciting opportunity has arisen at the Greenbank Medical Practice for a committed, enthusiastic individual to join our thriving 10,500 patient practice working 25 hours per week, Monday to Friday. Hours of work will be 8am-1pm Monday, Tuesday and Wednesday and 13.30pm-6.30pm Thursday and Friday. Can you bring your excellent...

  • Medical Receptionist

    7 days ago

    Oldham, United Kingdom Pennine Medical Centre Full time

    Job summary There are two roles available, ranging from WTE to WTE. We are a friendly and busy NHS GP Training Practice looking for the right candidates to join our team as Medical Receptionists, working at our Mossley site with cover at our branch site in Greenfield as/when necessary. Our location is a semi-rural setting on the edge of the...

  • Medical Receptionist

    4 weeks ago

    Oldham, United Kingdom The Duru Practice Full time

    Previous experience in General Practice is essential along with an excellent working knowledge of EMIS Web prescription preparation, including EPS and Docman knowledge of Referrals, GP TO GP would be advantageous but training will be given. Applicants must be able to work to 18.30pm and to be flexible to cover sickness and annual leave. You should be...

  • Medical Receptionist

    4 weeks ago

    Oldham, United Kingdom Hope Citadel Healthcare Full time

    Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Hope Citadel Healthcare are a team of GP practices that are looking to bring...

  • Medical Receptionist

    6 days ago

    Oldham, United Kingdom Hope Citadel Healthcare Full time

    Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Hill Top Surgery is run by Hope Citadel Healthcare, we are a team of GP...

  • Medical Receptionist

    4 weeks ago

    Oldham, United Kingdom Hope Citadel Healthcare Full time

    Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Hope Citadel Healthcare are a team of GP practices that are looking to bring...

  • Medical Receptionist

    6 days ago

    Oldham, United Kingdom Hope Citadel Healthcare Full time

    Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Hill Top Surgery is run by Hope Citadel Healthcare, we are a team of GP...

  • Medical Receptionist/administrator

    7 days ago

    Oldham, United Kingdom Hope Citadel Healthcare Full time

    Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist / administrator. Our receptionists / administrators help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service. Hope Citadel Healthcare are a team of GP...

  • Receptionist/administrator

    7 days ago

    Oldham, United Kingdom GP Surgery Full time

    Receptionist / Administrator **Job Type**: Part-time Part-time hours: 27.5 per week Pay: From £10.42 per hour **Benefits**: - Company pension - On-site parking Schedule: - Day shift - Monday to Friday Supplemental pay types: - Yearly bonus Ability to commute/relocate: - OL9 8RG and Middleton Road Oldham, OL9 0LH: reliably commute or plan to...

  • Medical Records Clerk

    7 days ago

    Oldham, United Kingdom Pennine Care NHS Foundation Trust Full time

    An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Adult Mental Health Services as a Medical Records Clerk/Receptionist. If you are committed to delivering a high quality service and providing the very best standard of care for our patients, then this could be the opportunity for you. We currently have one full-time...

  • Administrator/receptionist

    4 weeks ago

    Oldham, United Kingdom Hope Citadel Healthcare Full time

    Medical Administrator/Receptionist, based at Jarvis Medical Practice, Oldham 37.5 hours per week // NHS Pension // 35 days annual leave pro rata Do you want to have a job that makes a difference and helps people? Are you organised, a little bit nerdy (in the best way) and keen to use your skills to help our doctors, nurses, and other healthcare staff to...

  • Apprentice Admin Assistant/Receptionist

    3 weeks ago

    Oldham, United Kingdom Werneth Medical Practice Full time

    Company Bio At the Werneth Medical Practice it is our privilege to provide healthcare to over 3000 people across Oldham. Our vision is to provide every patient with the care we want for those we love the most. If this inspires you and you share our values, we really want you to join our team. Our values support our vision and guide the behaviour of...

  • Medical Receptionist

    4 weeks ago

    Oldham, United Kingdom The Royton and Crompton family practice Full time

    Major Duties and Responsibilities To book routine and emergency appointments for patients, both over the telephone and for patients presenting to the surgery. To receive patients arriving at the surgery for appointments with the GP or members of the Primary Health Care Team. To answer telephone enquiries and to record messages from various sources for the...

  • Senior Receptionist

    2 weeks ago

    Oldham, Greater Manchester, United Kingdom Seven Counties Services Full time

    Front Desk Receptionist - Child and Family page is loaded Front Desk Receptionist - Child and Family Apply locations Louisville, Kentucky time type Full time posted on Posted 2 Days Ago job requisition id JR-010307 Under moderate supervision, performs variety of administrative or business office functions, including front desk/reception, data entry,...

  • Peripatetic Receptionist

    4 weeks ago

    Oldham, United Kingdom Northern Care Alliance NHS Group Full time

    **Job overview**: **North East Sector Community Reception Services are looking for an enthusiastic, confident and committed individual to join their reception team to provide a wide range of administrative and clerical duties.** The hours are 37.5 hours per week: Hours vary between the hours of 8.00-18.30 over 5 days Monday-Friday This post is for a...

  • Dental Receptionist

    7 days ago

    Oldham, United Kingdom Ahmad and Saleem Partners Ltd. Full time

    Be motivated to provide the best level of care to our patients, with excellent verbal and written communication skills, along with a desire to achieve and maintain high standards. - Be positive and encouraging, greeting patients in a friendly, polite and professional manner. - Be able to maintain a calm demeanour in a busy setting. - Possess strong clerical...

  • Executive Business Professional

    3 weeks ago

    Oldham, Greater Manchester, United Kingdom Seven Counties Services Full time

    Executive Business Professional page is loaded Executive Business Professional Apply locations Louisville, Kentucky time type Full time posted on Posted 3 Days Ago job requisition id JR-010083 Job Description: Under moderate supervision, receives all incoming calls from potential clients and assesses these calls for content, applicability to SCS...