Waiting List Co-ordinator with Spa

2 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 4

**Main area**
- Plastics, Burns & Sarcoma

**Grade**
- Band 4

**Contract**
- Permanent

**Hours**
- 37.5 hours per week (Full Time 37.5 hours per week)

**Job ref**
- 164-5578263

**Site**
- City Hospital Campus

**Town**
- Nottingham

**Salary**
- £25,147 - £27,596 per annum

**Salary period**
- Yearly

**Closing**
- 10/09/2023 23:59

Job overview

Plastics, Burns and Sarcoma are based at the City Hospital with Paediatrics based at QMC.

This job opportunity is for a WLC with SPA to support our Plastics Surgery Consultants working alongside a team of three other Waiting List Co-ordinators supporting each other in achieving goals.

You must be confident and conscientious with excellent organisational and communication skills, plus an ability to adapt to changing situations and priorities.

You will need to be able to demonstrate a clear understanding of patient confidentiality and be able to remain calm under pressure.

Main duties of the job

Provision of secretarial and waiting list support to the Plastic Surgery Consultants

Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Careflow/Bluespier

Be responsible for the management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcomed and completed on Careflow, in line with Trust Access Policy.

Ensure all relevant actions are taken to initiate, amend and cancel theatre lists in accordance with theatre policy

Book HDU/ITU beds are required following the correct protocol

Key point of contact for consultant

Dealing with incoming mail, results/reports management

Dealing with consultant queries/visitors, managing consultant diary.

Attending/organising meetings, take minutes

Work flexibly and provide cross cover for colleagues in the

Working for our organisation

This role is interesting and can provide a high degree of job satisfaction due to the crucial administrative support it provides to the clinicians. Self-sufficient, motivated individuals who work well as a team and who want to make a difference are encouraged to apply.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

Detailed job description and main responsibilities

The post holder will manage the inpatient and day case waiting lists for a delegated number of consultants at Nottingham University Hospitals NHS Trust, in accordance with Government Access Targets and Trust’s Access Policy. Also ensuring that there is an efficient and effective use of available resources at all times.

They will co-ordinate admissions, and associated pre-operative assessment clinics and theatre lists. The post holder will also play a key central role within the services and is required to work in close liaison with NHS colleagues, patients and the general public.

In undertaking this role, the employee will be expected to behave at all times that is consistent with and actively supports the Trust values which are detailed below.

Person specification

**Qualifications**:
Essential criteria
- GSCE Grade C (new grade 4) or equivalent including English and Maths

Experience

Essential criteria
- Proven clerical experience.
- Proven experience of waiting list management within the NHS
- Experience of working to deadlines

Desirable criteria
- Demonstrate knowledge of waiting list management

Analytical and Judgement

Essential criteria
- Ability to recognise and advise senior managers on operational issues affecting waiting lists, theatre schedules and capacity
- Use judgement and decision making skills

Communication

Essential criteria
- Good command of grammar and English language - both written and spoken.
- Must be able to clearly and accurately convey information verbally to different audiences including patients, GPs, Medical PAs, Consultants, Managers, hospital admin & clinical staff
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving li

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