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Waiting List Co-ordinator

4 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 4

**Main area**
- Thoracic Surgery

**Grade**
- Band 4

**Contract**
- Permanent

**Hours**
- Part time - 15 hours per week (15)

**Job ref**
- 164-5321716-B

**Site**
- City campus

**Town**
- Nottingham

**Salary**
- £25,147 - £27,596 per annum

**Salary period**
- Yearly

**Closing**
- 04/09/2023 15:00

Job overview

This is an exciting opportunity to join the Department of Thoracic Surgery based at City Campus.

We are looking to appoint a part-time Waiting List Coordinator on a permanent contract.

The post is 15 hours per week.

You will be a conscientious and enthusiastic team player, with excellent organisational and communication skills plus some audio typing experience.

You will have a good understanding of the 18 week RTT pathway and the Patient Access Policy.

You will need to be able to demonstrate a clear understanding of patient confidentiality and be able to remain calm under pressure.

Main duties of the job

Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway PAS Act as the first point of contact within the Trust for Thoracic surgery patients.

Responsible for management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.

Working to agreed protocols to negotiate patient admissions for inpatient and day surgery procedures and minor procedure treatments.

Provide non-clinical advice regarding patient admission process seeking further advice from the Consultants or lead nurses as required.

Work flexibly and provide cross cover for colleagues within the office Attending/organising meetings, take minutes.

Key point of contact for consultant Communication link regarding consultant leave/service issues.

Telephone calls inbound/outbound relating to patients specific care, in a confidential manner. Typing experience is essential.

Undertake any other duties and responsibilities, which may reasonably be required.

Participate in team, professional and personal development activities.

Working for our organisation

You will be joining a team of established Waiting list Co-Ordinator's based at City Campus within Thoracic Surgery.

NUH has a set of values and behaviours to improve the experience for our patients and our staff.

This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.

Detailed job description and main responsibilities

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Person specification

**Qualifications**:
Essential criteria
- GSCE Grade C (new grade 4) or equivalent including English and Maths

Experience

Essential criteria
- Proven clerical experience.
- Experience of working to deadlines

Analytical and Judgement

Essential criteria

Desirable criteria
- Demonstrate knowledge of waiting list management

Communication

Essential criteria

Desirable criteria
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immun