Waiting List Co-ordinator

3 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

This is an exciting opportunity to join the Endoscopy Department which spreads across City Campus, Queens Medical Centre and Treatment Centre.

We are looking to appoint a full-time Waiting List Coordinator on a secondment or fixed term contract.

The post is 37.5 hours per week.

You will be a conscientious and enthusiastic team player, with excellent organisational and communication skills.

You will need to be able to demonstrate a clear understanding of patient confidentiality and be able to remain calm under pressure.

Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway Orders, Webhiss, Bluespier and Notis.

Responsible for maintaining accurate records to ensure all Daycase procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.

Working to agreed protocols to negotiate patient admissions for inpatient, Daycase and day surgery procedures.

Provide non-clinical advice regarding preparation for procedure and seeking further advice from the Consultants or lead nurses as required.

Work flexibly and provide cross cover for colleagues within the office Attending/organising meetings, take minutes.

Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.

Undertake any other duties and responsibilities, which may reasonably be required.

Participate in team, professional and personal development activities.

You will be joining a team of established Waiting list Co-Ordinator's based within the Endoscopy Department.

NUH has a set of values and behaviours to improve the experience for our patients and our staff.

This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

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