Waiting List Coordinator

2 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 4

**Main area**
- Gynaecology (in Family Health Division)
- **Grade**
- Band 4
- **Contract**
- Fixed term: 12 months
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 164-5149982**Site**
- City Campus
- **Town**
- Nottingham
- **Salary**
- £23,949 - £26,282 per annum
- **Salary period**
- Yearly
- **Closing**
- 27/04/2023 23:59Job overview

An exciting opportunity to work as a Waiting List Coordinator in the Family Health Division for Gynaecology has arisen. The post holder will work as part of a team of Waiting List Co-ordinators for a delegated number of consultants, managing their in-patient and day case waiting lists at Nottingham University Hospitals NHS Trust, in accordance with Government Access Targets and the Trust's access policy.

Main duties of the job

The post holder will co-ordinate admissions, and associated pre-operative assessment clinics and theatre lists. The post holder will also play a key central role within the services and will be required to work in close liaison with consultants, pre-op teams, NHS colleagues, patients and the general public.

Working for our organisation

Nottingham University Hospitals (NUH) was established in 2006 and we are one of the biggest and busiest NHS Trusts in the country and provide services to over 2.5 million residents of Nottingham.

NUH are, by any measure, a large, complex, person-centred organisation. With over 17,000 employees from a wide range of professional backgrounds, they are one of the region’s largest employers.

NUH has an excellent national and international reputation for the quality of their patient care and for their research, education and innovation. They have strong links to the University of Nottingham, Nottingham Trent University and Loughborough University. This allows for the provision of excellent training and education for their students, as well as being a major research organisation.

For information about the Trust, including business plans, annual reports, and services, visit their website.

Nottingham University Hospitals NHS Trust have various staff benefits. Some of the benefits of working for NUH include;
- Access to the Staff Wellbeing programme including our 24hour staff advice and emotional support service, financial advice service, a staff physiotherapy service and staff support networks
- Access to Spiritual and Pastoral Care Services
- Salary sacrifice schemes
- Cycle to work and travel passes
- NHS discounts
- Flexible working

Details of these and other benefits can be found on our intranet pages which you will have access when you commence with Team NUH**

Detailed job description and main responsibilities

Please see Job Description for main responsibilities.

Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway and Bluespier

Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, either in person, telephone,

Be responsible for the management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access

Produce specialty theatre lists for multi-disciplinary scheduling meetings, attend meetings, and undertake all required follow-up actions to support patient admissions.

Person specification

Training & Qualifications

Essential criteria
- Educated to GCSE standard with passes at grade C or above in Maths and English or similar vocational training
- NVQ 3 in Business Administration or equivalent
- Comprehensive PC skills including databases and MS office products
- Good command of English language - written and spoken

Communication and relationship skills

Essential criteria
- Must be able to clearly and accurately convey information verbally to different audiences including patients, GPs, Medical PAs, Consultants, Managers, hospital admin & clinical staff

Experience

Essential criteria
- Proven experience of waiting list management within the NHS
- A thorough understanding and a practical ability to implement the Trust Waiting List Policy and Procedures
- Experience in managing change and experience of working to deadlines
- Able to deal confidently with senior managers within the Trust/from other healthcare providers

Analytical and judgement skills

Essential criteria
- Ability to recognise and advise senior managers on operational issues affecting waiting lists, theatre schedules and capacity
- Able to suggest solutions to waiting list issues

Planning and organisational skills

Essential criteria
- Excellent organisational/co-ordination/work prioritisation skills
- Demonstrate an understanding of financial implications
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we

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