Helpdesk Support Consultant

6 months ago


Hemel Hempstead, United Kingdom NEC Software Solutions Full time

Company Description
Come join us and make a difference in the world
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
**Job Description**:
The role will be based in Hemel Hempstead, working Monday to Friday and will report to the Project Management Team and the Service Delivery Team within the Health business area.
This is an exciting opportunity for an ambitious individual with a hard-working mentality to be successful in a role that genuinely makes a difference to the lives of the others. NEC is cultivating an environment that is driven by training and development and are committed to investing in the success of the employees.

**Responsibilities**:
Working as part of a small team and providing support to the projects and implementation team and the service delivery team.
General administration tasks to support the team I.e., collecting information from clients, creating user login accounts and disseminating these out to end users.
Assisting with producing training materials.
Supporting with weekly reports and project tasks.
Adherence to Governance processes when completing daily duties.
Maintaining end user support channels.
Provide support to end users.

**Key opportunities**:
Ensure company policies and procedures such are understood and adhered to.
A chance to become a well-rounded member of the team.
You will be given the necessary training and development to distinguish yourself early in your career with NEC.
An opportunity to learn the fundamentals of becoming a successful employee within a large multi-national organisation.
A chance to work within and contribute to, a culture of success, driven by enthusiastic and ambitious employees.

**Qualifications**:
Experience Implementing or Training on Software Solutions
Helpdesk Experience would be desirable
Ability to use the Microsoft Office product suite.
Experience with Data Entry
Excellent interpersonal, communication and organisational skills.
Ability to work as part of a team or independently using own initiative.
Structured & proactive approach with an attention to detail.
Good numeracy and written communication skills.
Ability to learn new skills quickly
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs



  • Hemel Hempstead, United Kingdom Haven Full time

    IT Service Desk Team Lead Hybrid - 50% Office (Hemel Hempstead) Are you a highly skilled and motivated IT professional with a passion for leading and empowering teams? Do you have a proven track record of providing exceptional technical support and ensuring smooth IT operations? We are currently seeking an experienced IT Service Desk Team Lead to join our...

  • Technical Consultant

    6 months ago


    Hemel Hempstead, United Kingdom Lost in I.T Full time

    Do you love technology, IT Infrastructure, Servers and all the fun things that go with it? Are you excelling in your field, mastering the current technologies and how they fit together? Do you have a passion for bits and bytes (maybe that one was a bit too far!)? This may be the position for you We are an established fun, energetic Managed Service...


  • Hemel Hempstead, United Kingdom Bridge of Hope Full time

    **Company Description** Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll...


  • Hemel Hempstead, United Kingdom OfficeTechHub Ltd Full time

    **About us** OfficeTechHub Ltd is a small business in Hemel Hempstead. We are professional, agile, and innovative. We believe in making IT smart and simple. Smart, modern solutions, simply delivered, giving you flexibility and control now and in the future. We’ve been helping businesses thrive through managed IT support and technology solutions for over...

  • Tax Consultant

    6 days ago


    Hemel Hempstead, United Kingdom Financial Divisions Full time

    Tax Consultant/Tax Manager- Tax Consultancy FirmLocation : Offices Near Hemel Hempstead (Hertfordshire)Salary: £40,000 to £50,000Collaborative Supportive Environment, Opportunity for further progression Financial Divisions is partnering with an established Tax and Investments Consultancy with offices near Hemel Hempstead to support the recruitment of a Tax...

  • Tax Consultant

    6 days ago


    Hemel Hempstead, United Kingdom Financial Divisions Full time

    Tax Consultant/Tax Manager- Tax Consultancy FirmLocation : Offices Near Hemel Hempstead (Hertfordshire)Salary: £40,000 to £50,000Collaborative Supportive Environment, Opportunity for further progression Financial Divisions is partnering with an established Tax and Investments Consultancy with offices near Hemel Hempstead to support the recruitment of a Tax...

  • Customer service

    2 months ago


    Hemel Hempstead, United Kingdom CV-Library Full time

    Job Specification: Helpdesk/Service Support Location: Hemel Hempstead (Fully office-based) Hours: Monday - Friday, 9:00 AM - 5:30 PM Temp to Perm Position Overview: We are seeking a reliable and customer-focused individual to join our helpdesk/service support team. In this role, you will be the first point of contact for clients, ensuring their queries...

  • Support Consultant

    2 days ago


    Hemel Hempstead, United Kingdom NEC Software Solutions Full time

    Come join us and make a difference in the world!Discover more at www.necsws.comJob DescriptionPRIMARY OBJECTIVE OF ROLEEngage with medical device suppliers to support follow up of device related queries.To complete key system administration tasks, essential to the running of NEC Registry Services.To provide domain and application support to medical device...


  • Hemel Hempstead, United Kingdom NHS Professionals Limited Full time

    Job summary Aboutthe role As a Consultant Geriatrician, working at Trust, you will provide medical leadership and professionalaccountability for the patients on under your care. Someduties may involve Being supported and responsible for supervision of junior or middle grade medical staff. You will be supported to undertake formal training in...

  • IT Support Engineer

    3 weeks ago


    Hemel Hempstead, United Kingdom CV-Library Full time

    We are now looking for an On-site IT Support Specialist to work with our client, an international business who have one of their global head offices based in the Hemel Hempstead area. This role is an initial temporary position on an initial 12-month period and comes about due to the need to grow the team and also the chance to be involved in a huge hardware...

  • Customer service

    2 months ago


    Hemel Hempstead, United Kingdom Adecco UK Limited Full time

    Job Specification: Helpdesk/Service SupportLocation: Hemel Hempstead (Fully office-based)Hours: Monday - Friday, 9:00 AM - 5:30 PM Temp to PermPosition Overview: We are seeking a reliable and customer-focused individual to join our helpdesk/service support team. In this role, you will be the first point of contact for clients, ensuring their queries are...

  • Recruitment Consultant

    6 months ago


    Hemel Hempstead, United Kingdom EW Recruitment Limited Full time

    **Job title**: Recruitment Consultant **Salary**: £21,000 - £30,000 DOE **Location**: Hemel Hempstead We are a commercial Recruitment Agency, so we focus on roles you would find in the head office: Sales, Marketing, IT, Customer Service, Admin etc. Although it is helpful for you to pick an area in which you focus on, so you can learn the industry to a...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

    Benefits and PerksWe offer a comprehensive package of benefits and perks to support your career development and wellbeing. As a Consultant Psychiatrist, you will have access to:Mentoring support for new ConsultantsDedicated support to help become a future NHS LeaderAccess to Leadership, Teaching, Education, and Research opportunitiesA strong ethos on...


  • Hemel Hempstead, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

    Role OverviewHertfordshire Partnership University NHS Foundation Trust is a leading provider of mental health services, and we are seeking an experienced Consultant Psychiatrist to join our team.The successful candidate will have a strong background in psychiatry, with experience in managing complex cases and working with service users who require intensive...


  • Hemel Hempstead, United Kingdom CV-Library Full time

    Pertemps Hemel Hempstead are seeking a highly motivated recruitment consultant to join their growing team. As a recruitment consultant, you will play a pivotal role in sourcing, attracting, and placing qualified candidates into work with our clients. Your enthusiasm and learning mindset will put you in the best position to understand the local job market,...


  • Hemel Hempstead, United Kingdom NEC Software Solutions Full time

    Company Description **PLEASE NOTE THIS ROLE IS HOME BASED** Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of...

  • Recruitment Consultant

    5 months ago


    Hemel Hempstead, United Kingdom RALYTRANS LTD Full time

    Exciting Employment Opportunity: Seeking Trainee Recruitment Consultant! Are you keen to embark on a career in recruitment and contribute to a burgeoning industry? Our client, a budding recruitment agency, is on the lookout for someone enthusiastic and driven to join their team. **Responsibilities**: - Gain valuable insights into the industry and enhance...

  • Recruitment Consultant

    6 months ago


    Hemel Hempstead, United Kingdom RALYTRANS LTD Full time

    Exciting Employment Opportunity: Seeking Trainee Recruitment Consultant! Are you keen to embark on a career in recruitment and contribute to a burgeoning industry? Our client, a budding recruitment agency, is on the lookout for someone enthusiastic and driven to join their team. **Responsibilities**: - Gain valuable insights into the industry and enhance...


  • Hemel Hempstead, Hertfordshire, United Kingdom BSI Companies Full time

    BSI Companies is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization.About the Job DescriptionThe job description for the Continuous...


  • Hemel Hempstead, United Kingdom Practice Plus Group Full time

    About The Role UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Consultant Psychiatrist to join our integrated Mental Health team at HMP The Mount. HMP The Mount is a category C prison based in Hemel Hempstead, Hertforshire, houses around 1000 patients. Within this role you will be working...