Office Administrator

7 months ago


Newry, United Kingdom Silverwood Recruitment Full time

**Administrator - Monday to Friday - 12pm to 8pm**

Due to continued growth and recent new contracts, our client are looking to add to their thriving team and recruit an Administrator.

As a company, they specialise in delivering services in Social housing, FM AND Commercial Industries across the UK and Ireland.

The company are an energetic, vibrant organisation and are growing rapidly in the heating, renewable energy, electrical, mechanical and air conditioning markets.

The Administrator is an integral part of the team. This role requires an individual to be able to multitask and prioritise work load due to the nature of this busy role.

**Summary of Duties**:

- To receive incoming calls and record/manage these efficiently to the required job standard.
- Processing operatives paperwork and closing calls to submit for payment
- Responding within agreed time frames, service levels and contract terms to ensure that work orders are met
- Routine administrative tasks
- Early escalation of any issues or concerns to line manager
- To understand and comply with policies and procedures
- To carry out work in a safe and diligent manner
- Adhere to the Data Protection Act
- Undertake any other reasonable duties as and when requested by management.

**Person specification**:

- 5 GCSE’s to include English and Maths
- 1 years office experience
- Microsoft Office Experience (Excel)
- Proactive and can work independently with limited supervision
- Strong customer focus and professional at all times
- Demonstrate high levels of organisational skills
- Excellent communication skills
- Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
- Adaptable with a flexible and positive attitude

INDNICHE

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Private medical insurance

Schedule:

- 8 hour shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person


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