Apprentice Ict Officer Level 1

1 month ago


Beverley, United Kingdom East Riding of Yorkshire Council Full time

**The job itself**:
We are currently recruiting for the role of two, Level 1 Apprentice ICT Officers, to join our busy ICT Infrastructure & Customer Support Desktop Services Team. This exciting role is working from our County Hall office in Beverley, East Yorkshire.

The team provides customer and infrastructure support to a large corporate ICT environment, and we are looking for enthusiastic and energetic people who will enjoy working as part of a team but are also capable of working on their own.

This role is required to provide first and second line technical support within our ICT Desktop Support Team, which is responsible for providing end user support and installations of both hardware and software, alongside other services such as manning the IT Service Desk and IT Tech Point providing a face-to-face service to East Riding Staff.

You will gain fundamental knowledge of IT, Software and Hardware including an understanding of ICT Service Desk systems, Windows operating systems, and Mobile Devices.

This is a 24 month fixed term role based at our depot at County Hall in Beverley, working 37 hours per week. You will need to hold a minimum or have a predicted min of 2 GCSEs (at a minimum of grade 4 or equivalent) in English and Maths.

You must be committed to work towards and achieve (and do not already hold) the Level 3 Information Communications Technician Apprenticeship Standard qualification.



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