Admin Support Assistant

2 months ago


Shrewsbury, United Kingdom Parental Education Growth Support (PEGS) Full time

Parental Education Growth Support (PEGS) is a social enterprise working to reduce the individual and societal impact of Child to Parent Abuse (CPA). The organisation has four main aims: supporting parents, training professionals, raising awareness, and influencing policy.

PEGS specifically supports parents, carers and guardians impacted by CPA (thought to be at least 3% of UK households) and does not work directly with the child, although we do refer to many other organisations to ensure the child is also receiving appropriate support.

There are currently more than 1600 parents on our closed Facebook peer support group, with multiple virtual drop-in sessions run each week (facilitated by a member of staff), plus one-to-one sessions, advocacy, and regular workshops and programmes including EPIC - our bespoke programme focusing on empowerment, safety, coping techniques and confidence.

Our core values centre on creating safe spaces for parents to be able to share their experiences, supporting anyone no matter the age of their child (including adult offspring), and ensuring parent services remain free for anyone using them so there are no financial barriers to access help.

We’re looking to appoint 1x Part Time Administrators for 20 hours per week to carry out a variety of administrative duties for PEGS, whilst upholding PEGS’ ethos and values at all times.

The main duties of this role will be to:

- Triage incoming referrals to PEGS
- Completing referral calls where necessary
- Responding to incoming referral enquiries
- Data Entry

You will also support:

- Administration for workshops and programmes, including enrolment confirmations, sharing of calendar & Zoom links with attendees, distribution of welcome letters, handouts, evaluation forms and certificates
- Updating our PEGS WhatsApp Community
- To carry out any other reasonable task as requested

Hours of work to be discussed. Hours will need to be worked between Monday and Friday 9am to 5pm.
- Salary £11,960 per annum with an increase upon successful completion of a 6 month probation period
- Immediate start date
- Upon successful completion of your probation period, you will be entitled to make use of a Paycare Health Cash Plan, paid for by PEGS. This allows you to claim cash back on a range of everyday healthcare such as optical and dental appointments, physiotherapy and chiropody. In addition, Paycare has a 24/7 GP appointment service, a confidential telephone support and counselling line (also known as an Employee Assistance Programme), and a discount scheme with offers on everything from utility and the weekly shop to holidays and sports equipment
- We are a Disability Confident Committed Employer | The DWP Disability Confident scheme aims to improve the experiences of disabled people in the workplace. PEGS is currently at Level 1 of the three-part programme and is working towards Level 2. Goals include increasing our understanding of disability, removing barriers which might be preventing people accessing employment, and playing our part in ensuring disabled people have opportunities to fulfil their potential

If you think this role is for you, we would love to hear from you.

**Job Types**: Part-time, Fixed term contract
Contract length: 24 months

**Salary**: £11,960.00 per year

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

Reference ID: Admin


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