Administrative Assistant

7 days ago


Northampton, United Kingdom Ministry of Justice Full time

Salary 1
- £21,149

Number of jobs available 1
- 13

Detail of reserve list 1
- 12 Months

Region 1
- East Midlands

City/Town 1
- Northampton

Building/Site 1
- NORTHAMPTON COUNTY BULK CENTRE NORTHAMPTON, NN1 2LH

Grade 1
- AA

Organisation Grade for MoJ 1
- AA

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery

Job description 1

**Proud to serve. Proud to keep justice going.**

Our Administrative Assistants (AA) play a critical role, providing excellent administrative support to court users, judiciary and management.

**About us**

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**Your role**

Our administrative teams are the core of our National Business Centres (NBCs), delivering great customer service and processing operational work to enable Justice. Typical roles include general filing and photocopying, collecting and delivering files, post handling, monitoring office supplies and preparing documents. We empower our staff to be the voice of our customers, giving them opportunity to make changes that matter to our users.

**Your skills and experience**
- Friendly and approachable manner with excellent customer service skills.
- Ability to multitask, whilst working in a fast-paced environment.
- Good written and verbal communication skills.
- IT proficient with the ability to learn and adapt to different technologies and software packages.
- Excellent organisational skills.

**For a full job description, please read supporting document 1 included below before applying.***

**Further details**

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information 1

**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

**Support**
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.

**Working for the Civil Service**

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To the Civil Service Commission (details available here)

Interview dates 1
- Interviews are expected to commence w/c 15/04/2024

Assessment centre dates 1
- N/A

Closing Date:
26/03/2024, 23:55 hours.

Contact information 1

If you do not meet the above requirements, you may still be considered if, for example:

- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents

In such cases you will need to be able to provide referee cover for the period(s) of residence overseas



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