Food and Beverage Host

4 weeks ago

Aberlour, United Kingdom Edrington Full time

**Requisition Id**:1554**Location**:Aberlour, Scotland, GB, AB38 9RXAbout Edrington
Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with The Famous Grouse Blended Scotch Whisky, Brugal premium rum from the Dominican Republic and Noble Oak American Whiskey. Edrington also has strategic partnerships for No.3 London Dry Gin and Wyoming Whiskey.
Remuneration and Package
Key benefits of the role:

- 37 days annual leave
- Closed over festive period
- Staff product vouchers
- Share Reward
- Double matching pension contributions up to 7%
Your development and wellbeing:

- Ongoing personal development with access to the Edrington Academy, internal and external training qualifications and programmes.
- Internal career opportunities.
- Life assurance.
- Employee Assistance Programme offering confidential advice and support for you and your family when you need it.
- 4 volunteering days every year.
- Social events across the year.
Position Summary
An exciting opportunity has arisen for a Food and Beverage Host to join our Food & Beverage Team at The Macallan Estate. You will ensure that all guests are given a world class luxury experience of The Macallan with exceptional customer service. You will deliver an exciting brand experience of The Macallan through exceptional delivery of all food and drink related service, across The Macallan Estate.
Job Description
Reporting to the Food & Beverage Manager, the Food & Beverage Host is responsible for:

- Maintaining high standards of service in the bar, brasserie and at events.
- Providing exceptional guest service, at all times, to exceed guest expectations.
- Ensure The Macallan food and beverage areas constantly achieve high standards of performance and service, as well as ensuring they are set-up and maintained to the agreed standard.
- Ensuring a friendly and professional approach to service during breakfast, lunch, dinner and at events
- Completing seamless table turnarounds in an efficient manner
- Maintaining an in-depth knowledge of The Macallan food menu, as well as cooking techniques to ensure that you are knowledgeable about the service offering and can make recommendations to customers, if required
- Maintaining full knowledge of drink and coffee menu, as well as the standards around how these should be served
- Ensuring The Macallan bar constantly achieves high standards of performance and service.
- Ensuring the drink quality and serve is constantly exceptional and in line with brand etiquette.
- Responsible for the continuous development of the bar service offering, in terms of menu development and in accordance with the brand development and DNA.
- To ensure all serve ingredients are planned, sourced, prepared and stored appropriately and in a timely manner
Skills and Experience
- Friendly and approachable to all customers and colleagues alike.
- Experience with breakfast, lunch, dinner and event service delivery within a hospitality establishment is desirable but not essential as full training will be given.
- Positive “can-do” attitude.
- Basic food hygiene knowledge and understanding.
- Basic bar knowledge is desirable but not essential as full training will be given.
- Confident and smart with a mature, professional manner and a strong sense of ownership and pride.
- Quality driven with high standards of cleanliness and attention to detail.
- Experience of working shifts - at times you will be required to work an early breakfast and late dinner shift, as well as weekends.
- Responsible handling of cash and credit card transactions with strong numerical, literacy skills and communication skills.
Employee value proposition
At Edrington, you will experience an incredible culture based on respect and giving more. We are exceptionally passionate about our brands and genuinely care about our people, continually investing in their development and wellbeing. Join Edrington and make a world of difference.

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