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Inbound Customer Support Officer
2 months ago
Our very well Established client in Manchester City Centre require customer support officers to join them on a temporary basis.
Immediate Start
Duties include
Answering inbound calls
Escalating complaints in the correct manner
Written communication / Writing skills
Must have good attention to detail
Help plan Journeys
Taking contactless payments
Issusing travel passes
Must have transferable skills
Must be available to work weekdays and weekends with a day off in the week
**Follow us on LinkedIn, Facebook, and Twitter.**
Salary £14.50 P/H
Hours Between 7am - 8pm Monday to Friday and weekends 8am - 8pm
35 / 40 Hours per week
**Job Types**: Full-time, Temporary contract
Pay: £14.50 per hour
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Manchester City Centre, Greater Manchester: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 2 years (required)
Work Location: In person
Reference ID: TFGM
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