Customer Support Advisor

6 months ago


Manchester, United Kingdom Rescue Mate Technology Full time

**Think "The Uber of vehicle recovery"**

With instant success and growth in the UK market, RescueMate have are firmly planted as a the #1 disrupter to the vehicle recovery space. Keen to promote from within to grow their overseas venture, there will also be opportunity for relocation and growth within a global operation.

**The Role**

Day to day, you'll be on the phone at the forefront of the business. Dealing with customers, recovery partners and working on different projects and campaigns. No two days will be the same
- Managing, and qualifying inbound leads
- Exploring opportunities and adding value to customer experience
- Providing support to the overall team as it transforms into a global operation
- Working towards achievable and realistic weekly & monthly KPIs and revenue targets

**Who are we looking for?**

Current team members have come from all types of working backgrounds. So if you have a knack for being helpful, are confident and ready to commit to a long term vision. This role will be perfect.

**What can you expect?**

**Earning Potential** - To start, your base salary will be £21,000-£23,000 and you’ll be able to earn bonus from day 1. It’s expected that you will be earning £250-£600 per month in bonus and will receive regular salary reviews based on performance.

**Travel and Relocation **- Its expected that they will have an operation on every continent and they need people they can trust, understand the business and can show enthusiasm to progress.

**Training & Development** - Full training and support will be given from day one. The CEO and founder has successfully developed a number of internal colleagues to management and directorship previously.

**Culture **- The role is office based and is located in a popular area of the city centre. You can expect regular outings and the occasional free lunch. (**Keen golfer? they also have a virtual golf bay too)**

**Job Types**: Full-time, Permanent, Graduate

**Salary**: From £21,000.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus

Work Location: In person

Reference ID: AM- 2301



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