Customer Support Advisor

3 weeks ago


Manchester, United Kingdom Rescue Mate Technology Full time

**Think "The Uber of vehicle recovery"**

With instant success and growth in the UK market, RescueMate have are firmly planted as a the #1 disrupter to the vehicle recovery space. Keen to promote from within to grow their overseas venture, there will also be opportunity for relocation and growth within a global operation.

**The Role**

Day to day, you'll be on the phone at the forefront of the business. Dealing with customers, recovery partners and working on different projects and campaigns. No two days will be the same
- Managing, and qualifying inbound leads
- Exploring opportunities and adding value to customer experience
- Providing support to the overall team as it transforms into a global operation
- Working towards achievable and realistic weekly & monthly KPIs and revenue targets

**Who are we looking for?**

Current team members have come from all types of working backgrounds. So if you have a knack for being helpful, are confident and ready to commit to a long term vision. This role will be perfect.

**What can you expect?**

**Earning Potential** - To start, your base salary will be £21,000-£23,000 and you’ll be able to earn bonus from day 1. It’s expected that you will be earning £250-£600 per month in bonus and will receive regular salary reviews based on performance.

**Travel and Relocation **- Its expected that they will have an operation on every continent and they need people they can trust, understand the business and can show enthusiasm to progress.

**Training & Development** - Full training and support will be given from day one. The CEO and founder has successfully developed a number of internal colleagues to management and directorship previously.

**Culture **- The role is office based and is located in a popular area of the city centre. You can expect regular outings and the occasional free lunch. (**Keen golfer? they also have a virtual golf bay too)**

**Job Types**: Full-time, Permanent, Graduate

**Salary**: From £21,000.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus

Ability to Commute:

- Manchester City Centre, Greater Manchester (required)

Work Location: In person

Reference ID: AM- 1202


  • Customer Sales Advisor

    2 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    Customer Sales Advisor Switch Advisor Ltd is seeking for a Customer Sales Advisor to join our team and play a key role in our growth strategy. **Responsibilities**: - Provide support to the sales team via phone and face to face interactions - Support the growth of the business by providing product knowledge and developing customer relationships. - Manage...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...


  • Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, inclusive and innovative. Our work environment includes: - Modern office setting - Growth opportunities - Safe work environment - Relaxed atmosphere Job Title: Customer Support Representative We are looking for people who share our passion, energy and...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **Customer Service Representative** **Requirements**: **Previous customer service experience (required)** - Previous experience with CRM systems (preferred) - Must be able to pass a background check (preferred) - Must be eligible to work in Manchester (required) - Must have a valid driver’s license and a clean driving record (required) - Must be able to...

  • Client Services

    2 weeks ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Client Services

    2 weeks ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Debt Advisor

    1 week ago


    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...


  • Manchester, United Kingdom Customer Management Resourcing (CMR) Full time

    **Customer Service Advisor - Livechat** Salary £19,000 - £23,000 (depending upon experience) Hybrid Working - Manchester City Centre Shifts Mon - Sat (Shifts between 8am - 8pm) **Responsibilities**: - Delivery of excellent customer service by managing your own live chat conversations in a timely manner - Work towards monthly KPI’s to meet targets -...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...


  • Manchester, United Kingdom KC Group Full time

    **Customer Support Advisor** **Job Duties and Responsibilities of the Customer Support Advisor will include**: - Listen to a range of customer service issues and offering innovative solutions to each problem. - Build positive relationships with Success Coaches in order to escalate queries and concerns where necessary. - Directing students to appropriate...


  • Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established fashion retailer, based in Manchester. You will be working within the Recoveries team, speaking to existing customers, help getting them back on track with their payments andsetting up payment plans. **Client Details** Our client are a well established retail business based...


  • Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established financial services business, based in Manchester. You will be working within the Recoveries team, speaking to existing customers, help getting them back on track with theirpayments and setting up payment plans. **Client Details** Our client are a well established financial...


  • Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established fashion retailer, based in Manchester. You will be working within the Recoveries team, speaking to existing customers, help getting them back on track with their payments andsetting up payment plans. **Client Details** Our client are a well established retail business based...


  • Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established financial services business based in Denton. You will be working within the collections team, speaking to existing customers, help getting them back on track with their payments. **Client Details** Our client are a well established financial services business based in Denton....


  • Manchester, United Kingdom Brite Recruitment Full time

    **CUSTOMER SUPPORT ADVISOR** **MANCHESTER/HYBRID** **£21,000** **BENEFITS** The fantastic team is very welcoming, and you will receive a host of brilliant perks, with various discounts, 3 volunteering days, a competitive salary, competitive pension contributions and more. **RESPONSIBILITIES** As a **Customer Support Advisor** your key duties will...


  • Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Legal Law firm, based in Manchester. You will be working within the client services team, speaking to new clients to act as a liaison between new clients and departments, bydelivering accurate contact information and a detailed description of the query. **Client Details** Our...

  • Sales Advisor

    2 weeks ago


    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...

  • Sales Advisor

    1 week ago


    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...


  • Manchester, United Kingdom Page Personnel Full time

    12 month FTC with the possibility of being made perm - Fantastic opportunity to work for a leading and well-established business **About Our Client**: Our client is a leading entity within the Entertainment industry, catering to a global clientele. With a team size of over a thousand employees, they are renowned for their world-class service and commitment...