Neighbourhood Officer

4 days ago


Basingstoke, United Kingdom VIVID Full time

We’re VIVID -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people

We’re recruiting for a neighbourhood officer covering the North Hampshire area on a permanent basis, working 37 hours a week. These are remote working roles, so you’ll mostly be out & about within the community in your designated patch. Want to know what we can offer you?

26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave

A generous contributory pension

Medi-cash policy to claim back some medical costs to ensure we look after you and your loved ones

Discounts portal to save money on various products and services, including holidays, shopping and cinema

Countless professional development opportunities

Private medical insurance

Electric car scheme

A real sense of work/life balance where we promote smart working and an agile culture.

**Here’s the facts about the role**: As a neighbourhood officer, you’ll be main contact for your customers within your patch. As their go-to person, they can talk to you about a range of matters in relation to their lease/tenancy conditions, health and safety issues, rent/service charges, repairs and more.

The overall aim of this role is to help create attractive, safe and sustainable communities for our customers to live in. As part of this, you’ll make sure we offer them good quality and ‘value for money’ services. You’ll soon get to know and understand who our customers are and be able to identify the support they may need to keep their tenancies. You’ll also recognise when you’ll need to make referrals to the tenancy support team, so that things are put in place for customers to keep & maintain their tenancies.

First stage interviews will be held via teams on 9th and second stage will be held at our Basingstoke office 15th August.



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