Housing Officer

7 days ago

Basingstoke, United Kingdom Places for People Full time

We are Places for People Group, we're a social enterprise that believes it's more than just homes that make a community - it's the people. That's why we build homes and manage communities where everyone can thrive.

**More about your role**

You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Tenancy Enforcement and landscape and Property Maintenance Teams you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.

An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld and budgets adhered to within a customer-focused framework.

Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods. You will be allocated a specific “patch” of properties.

This is a home-based role covering our Berkshire and North Hampshire neighbourhoods and you will need to be able to travel to regularly. You will meet your colleagues out on site and at our monthly Team Meetings at our office by Kings Cross Station.

We are a national landlord and so you may be required to travel to our network of offices and to regional cities for training and conferences occasionally, which will require overnight hotel stays. Most national meetings and training are currently conducted online through Teams.

**More about you**

We need you to have excellent communication skills. Ensuring a polite and courteous manner at all times is paramount to this role - you won't be sat behind a desk or phone, you will be working closely with our customers and external agencies. Therefore, it is essential that you are able to demonstrate the ability to create and maintain effective working relationships.

You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions. You will have experience of working closely together with colleagues in a small Team and ideally of working at home.

You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously.

**To be considered for this role you will hold a valid & current drivers' licence with access to your own vehicle.**

**Benefits**

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave
- Essential car allowance to cover the wear and tear on your car for any travel associated with your role
- Cashback plan for healthcare costs - up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

  • Housing Options Officer

    5 days ago

    Basingstoke, United Kingdom Service Care Solutions - Housing Full time

    Housing Options Officer required based in Basingstoke to start asap! The contract is due to last 2 / 3 Months and is to cover whilst Internal recruitment happens, it could last longer and could be extended. The contract is working from the office a couple of days a week, and the rest from home. If your interested then please forward your CV over too me asap.

  • Anti Social Behaviour Officer

    7 months ago

    Basingstoke, United Kingdom VIVID Housing Full time

    **We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!** We have an exciting opportunity for a full time Anti-Social Behaviour Officer to join the team on a permanent basis, working 37 hours per week. We offer a flexible approach to working between home or our offices, with a minimum of 20% of...

  • Housing Operations Specialist

    17 hours ago

    Basingstoke, Hampshire, United Kingdom CIH International Housing Group Full time

    Company Overview\Sanctuary Housing Services Limited is a leading social landlord, providing around 70,000 homes across England. Our mission is to give our residents good quality, affordable homes in communities they can be proud of.\Salary and Benefits\The estimated annual salary for this role is between £25,793 and £28,508 per annum, depending on the...

  • Customer Engagement Officer

    7 months ago

    Basingstoke, United Kingdom VIVID Housing Full time

    **We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!** We’re hiring a Customer Engagement Officer to join our team in Basingstoke! **This is fixed term position for 12 months**. You’ll have the ability to work from home or either of our Hampshire hubs, working 37 hours per week with a...

  • Asset Grading Officer

    7 months ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    We have a fantastic opportunity to join our Investment and Development team as an **Asset Grading Officer** on a **Permanent Basis**. Based out of our head office in Basingstoke, you'll combine office and home working to ensure a positive work / life balance. It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG...

  • Safety & Compliance Officer - Asbestos

    5 days ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    As a leading 60,000 home housing Association, Sovereign are committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong social purpose, placing our customers at the heart of everything we do. We're currently seeking an **Asbestos **Safety & Compliance Officer** to...

  • Housing Options Officer

    2 weeks ago

    Basingstoke, Hampshire, United Kingdom Basingstoke Full time

    About the Role: We are seeking a Housing Options Officer to join our team in Basingstoke. The successful applicant will work closely with individuals and families at risk of homelessness, providing them with tailored support and guidance to prevent homelessness.Key Responsibilities:Assessing and addressing the housing and support needs of individuals and...

  • Complaint Insight Officer

    7 months ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    We have a fantastic opportunity to join our Customer Feedback team as a **Complaint Insight Officer** on a **Permanent Full Time Basis**. Based out of our head office in Basingstoke, you'll combine office and home working to ensure a positive work / life balance. It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG...

  • Neighbourhood Officer

    7 months ago

    Basingstoke, United Kingdom VIVID Housing Full time

    **We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!** We’re recruiting for a neighbourhood officer based in North Hampshire. This is a **12-month fixed term** position, working 37 hours a week. Although you’ll be contractually based in Basingstoke, this is a remote working role, so...

  • Scheme Officer

    5 days ago

    Basingstoke, United Kingdom Sovereign Housing Association Full time

    At Sovereign we provide high quality homes, services and neighbourhoods where people want to live. **Are you looking for a role in which you can really make a difference to people's lives?** Everyone who joins our team has a great opportunity to contribute to the good work we do and you'll share the satisfaction of doing something that really...

  • Housing Support Officer

    2 hours ago

    Basingstoke, United Kingdom Park Avenue Recruitment Full time

    About the Role: We are seeking an experienced Housing Options Officer to join our team on a hybrid basis. As a key member of our team, you will work closely with colleagues to provide high-quality services to clients. You will be responsible for managing cases, writing reports, and working collaboratively with other teams to achieve the best possible...

  • Senior Finance Officer

    7 days ago

    Basingstoke, United Kingdom Sovereign Housing Association Full time

    Sovereign has ambitious goals to be a leading landlord that creates great homes and places to live. We want to lead important conversations and influence change that makes a positive impact on the housing sector. **The role: Senior Finance Officer - Accounts Payable/Receivable** An interesting opportunity has arisen for **a Senior Finance Officer** to join...

  • Service Charge Officer

    7 months ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England - our purpose being to provide quality affordable homes and places that people love for generations. We have a great...

  • Portfolio Officer Fixed Term

    1 week ago

    Basingstoke, United Kingdom Sovereign Housing Association Full time

    As a leading Housing Association, Sovereign is committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong social purpose, placing our residents at the heart ofeverything we do. We have a fantastic opportunity to join our Transformation delivery team as **Portfolio...

  • Chief Executive Officer of Housing Investments

    3 weeks ago

    Basingstoke, Hampshire, United Kingdom Page Executive Full time

    Salary DetailsWe are offering a competitive salary of £120,000 - £150,000 per annum, depending on experience. This hybrid role will be based in SNG's Wembley and Basingstoke offices, providing a great work-life balance. In addition to the salary, we offer a range of benefits, including a comprehensive pension scheme, life assurance, and annual leave.To be...

  • Assistant Corporate Governance Officer

    3 weeks ago

    Basingstoke, Hampshire, United Kingdom Sovereign Housing Full time

    Corporate Governance SpecialistWe are seeking a seasoned Assistant Company Secretary to lead our Governance team in providing exceptional support to our Board and committees. If you have a passion for corporate governance and excellent communication skills, we encourage you to apply.In this role, you will be responsible for:Coordinating Board, Committee, and...

  • Press Officer

    14 hours ago

    Basingstoke, United Kingdom Sovereign Housing Association Full time

    Are you an experienced Press Officer looking for an exciting new role? Sovereign is an ambitious business with a strong social purpose - we're making huge differences to people's lives. Not simply providing affordable homes, we're shaping places where people want to live now and in the future. We've got a fantastic opportunity for a **Press Officer**to...

  • Lettings Coordinator

    7 months ago

    Basingstoke, United Kingdom VIVID Housing Full time

    **We’re VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!** We’re recruiting for a Lettings Coordinator to join our team! Based out of our Basingstoke office, we offer a flexible approach to working between home and our offices. This is a **12 month fixed term position**, working 37 hours per...

  • Head of External Affairs

    1 week ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    Are you an experienced External Affairs professional looking for a new challenge? Sovereign is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong social purpose, placing our customers at the heart of everything we do. We have...

  • Customer Communications

    7 months ago

    Basingstoke, United Kingdom Sovereign Housing Full time

    Sovereign is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do. We have a fantastic opportunity to join the Corporate Affairs Team as **a...