Order Fulfilment

3 weeks ago

Castle Donington, United Kingdom LK Metrology Ltd Full time

**Why Join LK?**

When we ask our employees what keeps them here working for us, the most common response is the flexibility and trust that we offer them. We understand that you have a life that exists outside of work and our approach to this will be apparent when you speak with our people.

We are always looking to hire new people with fresh ideas and perspectives because as the world changes, we need to change with it. On top of this we are also proud to say that we have many employees who have worked for us for 20+ years, meaning that we have some of the best Metrology talent right here on our doorstep

At LK you will be given the autonomy to get the job done how you see fit, providing you achieve the right result. As a small company there will be lots of variety in your role too, so you will never be bored.

If we sound like a company you would like to work for and you believe that you have the skills we need, we’d love to hear from you.

**What you’ll be doing**:
As Order Fulfilment & Logistics Co-ordinator, you will be responsible for:

- Working as part of the Order Fulfilment & Logistics Team in line with business processes to support end to end order processing function and support continuous improvement.
- Receiving purchase orders for all products (systems and spares) and validating the orders.
- Liaising with planners for delivery confirmation and distribution of order acknowledgements accordingly.
- Acting as the main interface between the Order Fulfilment Department and all interested parties.
- Monitoring orders throughout the production process, ensuring any delays or risks are communicated back to all interested parties.
- Liaising with relevant parties to ensure orders are shipped in accordance with instructions.
- Performing end of contract reviews and ensuring all documentation is complete.

**Location**:
Our product is large and heavy and cannot be taken home, so most of our product facing roles require you to be on site 5 days per week. For employees who are based in the office who are not product facing, we offer them the opportunity to work from home on Fridays.

**About you**:
At LK, we look to employ people who will do their best to put the needs of the company first when they are at work, treating our company as though it is their own. With every employee sharing this mindset we will succeed, and we can then share our success with our employees. With this in mind, whilst your skills, knowledge and experience are all important, we believe that your personality and attitude are just as important.
- GCSE passes (or equivalent) in English and Maths
- Previous experience in a customer orientated role
- Proficient in MS Office packages including Word, Excel and Outlook
- Knowledge of Business Central systems
- Excellent communication skills, both verbally and written

**Benefits**:
In return for your hard work, we will always try our best to offer you a flexible, fun and enjoyable working environment. We will also offer you:

- 6% company pension contribution
- 25 days holiday + bank holidays + opportunity to purchase additional 5 days each year + additional service days
- Flexible start and finish times
- Smart Fridays - the ability to work from home on Fridays across many of our roles
- Employee discounts across most major retailers including retail, leisure, and hospitality
- Access to our Employee Assistance Programme (EAP)
- Free Barista ‘bean to cup’ coffee in the office
- Summer and Christmas social events

**About us**:
Founded in 1963, LK Metrology is globally renowned for our innovative metrology solutions and services. Partnering with customers worldwide across the automotive, aerospace, defence, motorsport, energy and medical industries, our precision technology underpins the process of design, development, production, and assembly through to quality assurance.

Our products include coordinate measurement machines (CMM), portable measuring arms and metrology software, all of which are used worldwide to control and improve the quality of manufactured components for our customers.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Flexitime
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Application question(s):

- Can you easily travel to Castle Donington?

**Experience**:

- Customer Service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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