Hospital Services Manager

2 weeks ago


Southampton, United Kingdom nhs blood and transplant Full time

Hospital Services Manager - Small SHU

Job Summary

Our Hospital Services Department located within NHS Blood and Transplant at Southampton General Hospital is responsible for the receipt and processing of requests from Hospitals for Blood Components. We are committed to providing the best possible customer service which is compliant with regulatory and statutory requirements.

You will need to have experience of logistics and supply chain management or supervision and be able to demonstrate your ability in driving quality improvement initiatives. The ability to prioritise your own workload and your teams in a demanding environment is essential. Experience of working to Good Manufacturing Practice or equivalent regulatory standards is desirable. Lastly you will need excellent customer service and communication skills and a flexible approach.

Main duties of the job

Managing the staff and workload of the Stock Holding Unit (SHU) to deliver efficient and effective 24/7 Hospital Services to a defined number of hospital users.
Maintaining the chain of custody of blood, blood components tissue products and other goods as they are safely and efficiently imported and exported from the department.
Ensuring compliance with regulatory and statutory requirements at all times & that local practice and service development is in line with regional direction & national strategy.
Training and developing the staff of the SHU to deliver an excellent customer service that meets quality standards and is focussed on continuous improvement.
Maintaining an agreed stock level of all blood and components at the SHU.
Ensuring equipment is fit for purpose and maintained for optimum performance.
Ensuring the department is able to respond correctly to any emergency situation, product recall or other unplanned event.
Representing the SHU at various meetings on a range of topics including customer relations and provide technical advice to internal and external service users and acting as Duty Hospital Services Manager as required

About You

Experience and Knowledge

Experience of logistics and supply chain management at a supervisory level
Supervisory experience
Experience of quality improvement initiatives
Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)

Qualifications and Training

Significant study of management techniques
Demonstrates commitment to own continued professional development (CPD)

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

This vacancy will close at 23:59 on Wednesday 19th April.


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