Customer Service Advisor

1 month ago


Peterborough, United Kingdom Adecco Full time

**Customer Service Advisor**

**£10.42ph**

**Mon to Fri - 8:30am - 5pm**

**Peterborough**

**Start ASAP - temp to perm**

Our client in Peterborough is looking for a customer service advisor to join their team on a temp to perm basis.

As a customer service advisor, you will be dealing with enquiries relating to home delivery orders and your main responsibilities will be:

- Taking inbound/outbound consumer calls.
- Carrying out call handling activities required to manage a Home Delivery order, in accordance with the company policies and procedures.
- Acting proactively and efficiently to aid resolutions required.
- Dealing with issues proactively and taking full ownership of each case to resolve first time where possible.
- Liaising with depots and their staff for reference and investigation of each case.

Our client is looking for someone with good customer service skills, who is comfortable providing support and interacting with customers over the phone.

Benefits include potential commission, attendance bonus, overtime and discounted products. Full training is provided.

Interviews are currently taking place so contact our office asap on 01733 207677 if you are interested

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Joanna Warner



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