Booking Coordinator

2 weeks ago


London, United Kingdom ISS Facility Services Full time

**Booking Coordinator**

**London Bridge**

**Mon - Fri**

**8am to 5.30pm**

Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed

We are currently looking for a Booking Coordinator for a full time, permanent role based near London Bridge.

This is a very admin heavy role, managing a very busy inbox providing a bespoke service for various meeting and event requests.

You will be comfortable with tech, and know your way around a PC, and have a genuine interest in the hospitality and events industry.

**Key Responsibilities**_**_
- To respond in a timely manner to all hospitality, event, and dining enquiries
- To manage restaurant and private dining bookings and ensure there are no double bookings.
- To respond to enquires according to the agreed processes.
- To prepare quotes and provide recommendations.
- To discuss and confirm all booking details with the guest and / or operational team prior to the event to ensure excellent execution.
- Upsell to guests as appropriate.
- Ensure a good knowledge of key clients and maintain knowledge of industry trends.
- To communicate all event details on a weekly basis and update daily to all departments with any changes.
- To ensure that all company documentation is completed in an accurate and timely manner.
- To ensure all events are billed promptly, accurately and charged to the correct account codes.
- To accurately place clients and event information into relevant booking systems.

**Professional and personal competencies/qualifications**_**_
- You will ideally have similar experience from a previous role i.e. Hotel/Restaurant reservations etc.
- Exceptional organisational skills to manage a large workload, supporting multiple outlets and buildings.
- Must be highly proficient in Outlook, Word, Excel, PowerPoint, Edge and Chrome
- Must possess excellent written and verbal communication skills.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 106520


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