Business Administrator

4 weeks ago


Carlisle, United Kingdom Go Low Carbon Full time

GO Low Carbon has an exciting opportunity for an enthusiastic and driven Business Administration to support a fast-paced growing business.
This role is to support the team in the day-to-day running of the office, book-keeping and sales admin for services that help reduce our impact on the environment.

**About GO Low Carbon**:
GO Low Carbon are committed to supporting other organisations in the transition towards a low carbon economy. Current areas of expertise include utility procurement, energy audits, green technologies and carbon consulting. To date we have already supported organisations reduce their carbon footprint by a total of 9.3million kg CO2e. The net-zero carbon movement is on most people minds and this is an opportunity to be part of the growing industry that is making positive changes to the planet we share.

**Business Administration Job Duties**: (Non-exhaustive)
- Providing office support including customer and employee support
- Keeping well-organised files and records of business activity
- Researching company data and archived reports
- Keeping computer databases up to date
- Interacting with clients either on the phone or in person
- Answering phones and connecting calls to the proper department
- Taking phone messages and passing them on
- Following up on business communications, billing, and ordering
- Communicating with materials suppliers and vendors
- Collecting and inputting company data
- Making travel arrangements for employees
- Building relationships with clients
- Preparing documents by printing, copying, and binding
- Collecting and sorting post
- Assisting with minor technical support
- Acting as a personal assistant to the executive team
- Scheduling appointments and events
- Ordering office stationery and other supplies
- Office organisation
- Preparing meeting rooms by setting up chairs and getting refreshments
- Participating in office meetings and taking meeting minutes
- Giving feedback on office efficiency and suggesting possible improvements
- Health & Safety Internally, liaising with external consultants
- Processing sales
- Liaising with our suppliers
- Answering customer queries
- CRM management: Data entry, Data Cleansing, CRM process improvement & development
- Acquiring knowledge of the energy industry, to help answer more complex customer queries and give you your first steps into the industry
- As a small business we strive to work as a team and at times will require cross departmental assistance.

Personal Specification

**Essential**:

- Driving license and own transport required
- Willing to continually strive for further professional development
- General business administration skills
- Excellent interpersonal skills
- High level of numeracy and literacy, with excellent verbal and written communication skills
- High level of IT literacy in Microsoft Word, Excel and PowerPoint
- Proficient at typing, with a good eye for spelling and grammar
- Passion for detail and a high-level of organisation
- Dynamic, self-motivated and pro-active, ability to use own initiative
- Bookkeeping experience

**Desirable**:

- Outgoing, friendly and polite
- Personal interest in the environment and renewable energy
- Great problem-solving ability
- Worked on QuickBooks before


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