HR Officer

5 days ago


StokeonTrent, United Kingdom Portmeirion Group Full time

A new and exciting opportunity for a Human Resources professional to join our thriving team

You will be responsible for handling transactional employee relations such as grievances, disciplinary, attendance management and employee welfare cases and supporting key business areas to deliver the people plans whilst ensuring compliance with company policy and legislation.

The Human Resources function is responsible for delivering a comprehensive HR service to the business. As such, the post holder will proactively provide administration support to the HR team by taking a hands-on approach whilst fully supporting the HR vision, being forward-thinking, innovative, and working positively.

**Your Key Responsibilities to help us achieve our vision**:

- Ensure that you have a clear understanding of our business objectives and be able to provide fully aligned HR support.
- Manage employee relations casework, including dispute resolutions, disciplinary, grievances, investigations, absence, and retirement.
- Work within the HR vision and strategy by encouraging a positive culture and promoting our company and our 6 brands, along with leading by example and with a can-do attitude and innovative approach at all times.
- First-line resolution of HR-related queries from managers and team members and escalation of serious issues to the Senior HR Manager, ensuring all advice aligns with company policy and current legislation.
- Develop and monitor key metrics (recruitment, attendance, training, turnover/retention etc.) and report appropriately to the team and wider business.
- In conjunction with the HR Officer and HR team, provide administration support, retain and develop a high-performance workforce, including interviewing schedules, offer letters, contracts, and acceptance and/or rejections, references, and details changes.
- Manage the administrative elements of both new starter and leaver processes, including induction and probation.
- Ensure Payroll are notified of changes to staff terms and conditions.
- Preparing and amending where necessary employee contract documentation, updating the related systems and informing relevant departments where required in a timely manner.
- Ensure that the HR systems are always up to date by ensuring that all employee contractual details are correct and make changes as appropriate.
- Provide basic advice on the policies and procedures to staff and managers.
- Supporting ad-hoc projects with the HR Team as and when required.
- Support the Senior HR Manager and HR Officer in researching and developing existing and new policies and procedures.


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