Hotel Receptionist
5 days ago
RECRUITMENTiQ is working in partnership with a hotel nestled in the dunes with stunning views across seven miles of silver sands on the beautiful Isle of Islay. Our hotel is a modern, relaxed, luxury hotel and world-class golf links, where the finest Scottishproduce and warmest of welcomes await.
We are ranked in the top 20 courses in Scotland and ranked as one of the best golf resorts in the world by Today’s Golfer in its ‘Golf World Top 100’ list ‘with outstanding sea views and so much to explore from our doorstep, begin your Islay adventure.
**The Role**
We have 47 guest bedrooms and 4 self-catering lodges, so on a full house, we can be looking after up to 90 guests.
From welcoming our guests from the moment they arrive to showing them to their bedroom and helping them plan their stay and activities you will take great delight looking after our guests.
As part of our Front Office/Guest Services team, being knowledgeable about the hotel facilities and what to see and do on the Island you will also take guest bedroom reservations, lunch & dinner reservations, spa bookings and assist with general queries.
This is a full-time position working 40 hours a week over 5 days. Working is on a shift basis across a pattern of early shifts from 6.30 am to 3 pm and & late shifts from 2.30 pm to 11 pm.
**Skills and Experience**
- Experience in working in a front-facing role with customer interaction
- Be punctual and have a can-do attitude as looking after our customers is our number one priority
**Benefits**
- on-site accommodation
- Guest gratuities are shared amongst the team monthly (approx £800 per annum if working full time)
- Team Loyalty Recognition Incentive Scheme (March to October)
- worth up to £1,500.
- Islay Living out Allowance for those not living in a company assisted accommodation.
- Refer a friend scheme
- Friends & Family discounted accommodation
- 50% discount on Restaurant food
- Use of the Golf Facilities - 18 hole Links course, Driving Range, 6 hole par 3 Wee Course and training simulator
- Discounted membership of the Islay Golf Club
- Staff discount in the Golf Pro Shop
- Use of the hotel gym
- Uniform provided
- Staff meals on duty
- Employee Assistance Programme
Our hotel is a key part of the community here on Islay and so will you be.
Getting to know the Islay golf club members, local distilleries, gin and ale providers and regular locals and visitors to the hotel.
This role would suit those who enjoy and are confident interacting with people, our guests who love speaking to our team members about life on Islay and golf or those who would like to pursue a career within the front office.
We want our employees to enjoy coming to work and provide a friendly and supportive environment for you to work in.
You can reach us via a direct Citylink bus service from Glasgow to the Islay ferry terminal, or alternatively, there are 2 scheduled 30-minute flights per day from Glasgow.
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