Sales / Customer Service Administrator

2 months ago


Kirkcaldy, United Kingdom Rose Marketing UK Limited Full time

Rose Marketing UK is a well-established confectionery importer and distributor and is part of Irish based Rose Holdings Group. The UK business is led by an experienced management team whose mission is to be one of the leading innovators and suppliers of own brand & licensed novelty confectionery and the number 1 distributor of liquid candy and freezeables to the UK market.

**Responsibilities**
- To be the principal interface between the supply chain team and the direct sales teams.
- To ensure maintenance of the sales orders and invoicing in accordance with the agreed company processes
- Booking in orders with customers goods in departments
- Planning shipments based on product availability and customer requests.
- Tracking orders to ensure timely deliveries using existing WMS and accurate invoicing.
- Ongoing communication with the sales team, warehouse and logistics throughout the sales process.
- Advise sales team of any back order to avoid complaints.
- Raising shipping and dispatch paperwork.
- Monitor and create returns documentation when required.
- Support team with general office duties including answering phones
- Gain and maintain a thorough knowledge and understanding of our product ranges.

**About you**
- We are looking for a forward thinker with the ability to run a smooth operation and identify, agree and execute continuous improvement across all they do, with the ability to inspire a busy, target focused team.
- You’re naturally self-motivated, enthusiastic, and keen to go above and beyond to achieve for the business.
- You’re up for a challenge and thrive on a busy schedule. You are always on the lookout for ways to improve things for customers and colleagues. You have a bias towards action.
- Good judgement is key - you don’t shy away from difficult conversation dealing with challenges but ensuring the best outcome.

**Experience / Qualifications/ Skills**
- Strong attention to detail and accuracy skills
- Good standard of English and Maths
- Computer literate (Excel & Word)
- Good communication skills (Written and Verbal)
- Previous experience of working in a sales administration role within a fast paced, supply chain/distribution environment
- Knowledge of the FMCG sector would be advantageous

**The Role**
- Full time/ immediate start/ office hours 9-5.30pm
- 28 days holiday with flexible bank holidays
- Holiday Birthday - Extra Holiday
- Private medical care
- Unlimited sweet treats

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00 per year

**Benefits**:

- Company pension
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kirkcaldy: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 24/07/2023
Reference ID: CS 2023



  • Kirkcaldy, United Kingdom Rose Marketing UK Limited Full time

    Rose Marketing UK is a well-established confectionery importer and distributor and is part of Irish based Rose Holdings Group. The UK business is led by an experienced management team whose mission is to be - a top 10 novelty confectionery supplier and the number 1 distributor of liquid candy and freezables to the UK market. **Job...


  • Kirkcaldy, United Kingdom Kwikpac Ltd Full time

    Our company was founded in 1993 to meet the growing needs of the UK packaging industry. The company has grown from strength to strength becoming well known the UK specialists in packaging, strapping, pallet wrapping & packaging machinery. We pride ourselves on our innovative packaging products that delivers surpassing quality meeting the requirements of our...


  • Kirkcaldy, United Kingdom Sephra Europe Ltd Full time

    **Job description** **The Company**: Sephra is a leading Catering Equipment, Ingredient and Confectionery brand distributing to customers both throughout the USA, UK and Internationally. Supplying both directly, via Amazon, Online and through an expanding network of Authorised Distributors to Food Service Operators, Retailers and domestic customers from...


  • Kirkcaldy, United Kingdom Tradestyle Bathrooms Full time

    We require an experienced customer service advisor who will be working with our management and installation team to ensure our customers have the best experience possible while dealing with our company. You will be responsible for general administration, call handling, social media responses and posts as well as dealing direct with customers. Previous...


  • Kirkcaldy, United Kingdom Jewson Builders Merchants Full time

    **Do you have Sales experience in the building industry/ Building Merchant?** **Are you driven, motivated and proactive?** **We have a new vacancy for a Senior Sales Customer Service Advisor at Jewson in Kirkcaldy Competitive Salary + Pension + Life Assurance + 33 days holiday per year + Opportunities to Progress and build a career** This is a highly...

  • Sales Administrator

    3 weeks ago


    Kirkcaldy, United Kingdom Cullen Recruitment Full time

    **An exciting new opportunity has come up with our locally based client who are a well-established confectionery importer and distributor !** **The business is expanding and they require a Sales Administrator to join their team! Your key duties include;** - To be the principal interface between the supply chain team and the direct sales teams. - To ensure...

  • Sales Administrator

    7 days ago


    Kirkcaldy, United Kingdom Cullen Recruitment Full time

    An exciting new role has come up with our well established Kirkcaldy based client. They are looking a Sales Support Administrator to join their established team. Working within the sales team, you will support the daily running of the business; manage existing and prospective customer relationships to maximise product take up and sales opportunities in...


  • Kirkcaldy, United Kingdom Nine Twenty Full time

    **Title**:Sales Administrator **Location**:Fife - must be located in a commutable distance **Salary**:Up to £29,000 We're currently seeking a Sales Administrator to join a prominent UK-based business group, the industry leader in the Construction niche. This role is a part of their expanding inside Sales team and offers a fantastic opportunity for...


  • Kirkcaldy, United Kingdom Kwikpac Ltd Full time

    Our company was founded in 1993 to meet the growing needs of the UK packaging industry. The company has grown from strength to strength becoming well known the UK specialists in packaging, strapping, pallet wrapping & packaging machinery. We pride ourselves on our innovative packaging products that delivers surpassing quality meeting the requirements of our...


  • Kirkcaldy, United Kingdom C F Services Ltd ta C F Furniture and Flooring Full time

    CF Services has been providing furniture and flooring solutions to local authorities, housing associations and caring organisations since 1997. Our aim is to provide a single source of quality domestic furnishings - all to meet a budget set by our customers. Due to continued expansion we now have a vacancy for the following person at our Kirkcaldy...


  • Kirkcaldy, United Kingdom DART Tool Group Full time

    **Who are DART** The Business was launched in 2008, when the Global financial crisis was putting the screws on many UK businesses. Our aim was to take the pressure off, by providing customers with a serious alternative to leading brand tool accessories, at a competitive price. The DART portfolio offers an unrivalled range of great-value, high-quality...


  • Kirkcaldy, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Edinburgh Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 33-days holiday per year +...


  • Kirkcaldy, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 33-days holiday per year +...

  • Sales Administrator

    6 days ago


    Kirkcaldy, United Kingdom Sephra Europe Ltd Full time

    **Job description** **The Company**: Sephra is a leading Catering Equipment, Ingredient and Confectionery brand distributing to customers both throughout the USA, UK and Internationally. Supplying both directly, via Amazon, Online and through an expanding network of Authorised Distributors to Food Service Operators, Retailers and domestic customers from...


  • Kirkcaldy, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you experienced in the building industry AND/OR other Building Merchant?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, J**ewson Kirkcaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** **Competitive Salary +...

  • Sales Adminstrator

    1 month ago


    Kirkcaldy, United Kingdom Sephra Europe Ltd Full time

    The Company: Sephra is a leading brand of fun food equipment, confectionery and ingredients located in Kirkcaldy, Fife, Scotland and Throop, Pennsylvania, USA. Our range of products includes Popcorn, Chocolate, Dessert Toppings, Bakery Mixes, Waffle Bakers, Chocolate Fountains, Ice Cream Machines, Crepe Makers, Popcorn Machines, Commercial Donut Makers, and...


  • Kirkcaldy, United Kingdom Stocks Discount Carpets & Vinyls Full time

    Stocks Discount Carpet & Flooring is a long established, highly successful Company in the retail sector for all types of flooring. Serving Kirkcaldy and the surrounding areas for over 30 years, the Company is proven to be leader in their field. Due to our ongoing success we require Full Time Sales Advisor/Administrator to join our team in Kirkcaldy. In...


  • Kirkcaldy, United Kingdom Lovat's Group Full time

    **We are currently recruiting for a Service Administrator to join us, working 4.5 days per week, Monday to Friday.** **Be more than just a payroll number, come join the Lovat's Family...salary commensurate with experience.** **The role of Service Administrator is crucial to the continued success of Lovat’s Group, you will play a key role in every aspect...


  • Kirkcaldy, United Kingdom Insure Smart Limited Full time

    **About us** Insure Smart is a small independent insurance broker in Kirkcaldy who have been established since 2004. We first started out as a small family-run business. Though we’ve grown since, more than half of the team are family, and we endeavour to honour our humble start by specialising in the support of small to medium-sized businesses with their...


  • Kirkcaldy, United Kingdom Nine Twenty Full time

    **Title**:Customer Service Advisor **Location**:Fife - must be located in a commutable distance **Salary**:£25,000 - £30,000 We're currently seeking a Customer Service Advisor to join a prominent UK-based business group, the industry leader in the Construction niche. This role is a part of their expanding inside Sales team and offers a fantastic...