Patient Experience Officer

Job summary The successful candidate will have recent and relevant knowledge of complaints handling and experience of managing difficult situations. They will need to be a highly experienced, self-motivated and an enthusiastic individual with exemplary written skills and have the ability to interpret complex information to produce written...

Job summary This successful applicant will be required to work Thursdays and Fridays An exciting opportunity has arisen for an Assistant Patient Experience Officer to join our busy and friendly Patient Experience Team based at Trust Headquarters, Exeter. The successful applicant will be responsible for supporting the ongoing delivery of handling...

The Patient Flow Coordinator is a key role within the structure of the Operations Delivery Centre and as such experience within an emergency service is essential particularly a control room environment. Through speaking with our crews and using data from the Hospital Handover Dashboard and other external metrics you will be responsible for assisting the...

The Patient Flow Coordinator is a key role within the structure of the Operations Delivery Centre and as such experience within an emergency service is essential particularly a control room environment. Through speaking with our crews and using data from the Hospital Handover Dashboard and other external metrics you will be responsible for assisting the...

**Patient Support Administrator** Exeter, Devon **About Us** We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services. As we’re a Community Interest Company (CIC), we invest any surplus funds back into our social aims -...

Exeter, Devon About Us We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services. As we’re a Community Interest Company (CIC), we invest any surplus funds back into our social aims - delivering outstanding solutions to...

Role responsibilities: - Provide general clerical and administrative support to the Patient Safety team as necessary, including dealing with incoming and outgoing correspondence - Carry out photocopying, filing, copy typing, and other administrative duties - Take clear and precise telephone messages and deal with any enquiries as appropriate - On behalf of...

Here at SpaMedica our purpose-built state of the art facilities are modern, first class and equipped with the latest technology. In 2018, SpaMedica became the largest NHS cataract surgery provider in the UK.This role plays a pivotal part in delivering the highest standards of customer care and support throughout the Freedom Vision patient experience; right...

This full time post is available from mid August 2024 on a fixed term basis until November 2027. This role offers the opportunity for hybrid working – some time on campus and some from home. Summary of the role We are seeking to appoint a Patient and Public Involvement and Engagement (PPIE) Officer to support research across the new NIHR Exeter Biomedical...

**Salary**:£26,059.90 per annum **Hours**:37.5 per week **Location**:Based at DAA HQ in Exeter with opportunities to remote work **Duration**:Permanent **The Role** Due to growth, we have an exciting vacancy for a Patient Services Administration & Logistics Officer to join the Patient Services team. The main element of this role will be providing...

**Job Summary** Provide leadership and management skills to lead the Practice in meeting its agreed targets via the Patient Services Advisor Team The Patient Services Advisor Lead (PSAL) will be expected to develop, organise and manage the day-to-day delivery of services and associated functions including repeat prescribing and the use of the clinical...

Job summary Are you ready to be a part ofsomething extraordinary? We are seeking enthusiastic and talented individualsto join our exceptional team. At our company, we believe that greatness isachieved through building and maintaining close relationships with the communityand supporting people where they need it the most. If you're looking for...

**Salary**:£27,533.22 per annum **Hours**:37.5 per week **Location**:Head Quarters in Exeter with the ability to work remotely on occasion **Duration**:Permanent **The Role**: We have an exciting opportunity for a Patient Services Administrator to join our Patient Services team! The main element of this role will be providing efficient and effective...

**Salary**:£25,974.74 per annum **Hours**:37.5 per week **Location**:Based at DAA HQ in Exeter with opportunities to remote work **Duration**:Temporary for a 3-year fixed term contract* *Contract period linked to specific project funding. It is hoped that further funding would be secured to potentially make the role permanent. **The Role** Due to growth...

Role Summary The investigator will use recognised patient safety incident frameworks and tools encompassing principles of human factors and ergonomics, systems engineering, psychology and investigation best practice. A high level of sensitive engagement with patients, families, staff and others affected by incidents is expected of this role. About...

This full time post is available from mid August 2024 on a fixed term basis until November 2027. This role offers the opportunity for hybrid working – some time on campus and some from home. Summary of the role We are seeking to appoint a Patient and Public Involvement and Engagement (PPIE) Officer to support research across the new NIHR Exeter...

Job summary Are you ready to be a part of something extraordinary? Do you want to develop in a role? We are seeking enthusiastic and talented individuals to join our exceptional team. At our company, we believe that greatness is achieved through building and maintaining close relationships with the community and supporting people where they need it...

The Service Delivery Officer plays a key role in the delivery of performance and has oversite of the functions within the Operations Delivery Centre. The Service Delivery Officer will have oversight of key Trust performance and delivery metrics, reporting to the Trust Incident Manager. The Service Delivery Officer will oversee and manage the workloads of...

Do you like a challange? Isca Medical Practice is looking for an experienced receptionist /administrator to join our small and friendly admin team. Experience in a medical practice or similar is essential along with good IT, and typing skills would be an advantage. Our surgery is open from 8-6pm and cover is required for these time periods. The medical...

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: Key Responsibilities: Independently oversee the effective delivery of Care Group governance functions, focusing on quality, patient safety, patient experience, and clinical effectiveness. Provide clinical and managerial leadership to the...