Front Office Manager
4 days ago
If you are a leader whose main objective is to ensure the moment a guest steps into your venue, they walk into a memorable experience then I have the perfect Front Office Manager role for you
Currently recruiting for a busy 4* hotel within the Birmingham area, as Front Office Manager you will be able to
- Manage the day-to-day operations, ensuring the quality and standards meet customer expectations on a daily basis
- Carry out all procedures to company standard ensuring an efficient check in and check out process, banking processes and assisting reservations when necessary
- Ensure guest and employee satisfaction and maximising the financial performance of the department
- Be a main point of contact for guests and employees and being able to handle complaints and settle disputes
- Support, coach and mentor the team, having involvement with the department recruitment
- Be involved in the planning and execution of the departmental budget and financial plans
- Develop plans to increase occupancy and ADR, ensuring yourself and your team are upselling at every given opportunity
The ideal Front Office Manager will -
- Provide leadership which utilises the full potential of the team
- Set measurable performance standards, objectives and goals to be achieved
- Review and improve quality and service standards
- Be comfortable working in a fast-paced environment and work well under pressure
- Be eager to learn and progress within their career
As Front Office Manager, you will be working 40 hours a week on any 5 days out of 7, including weekend work and bank holidays. Competitive salary available.
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Front Office Manager
4 days ago
Birmingham, United Kingdom Berry Recruitment Full timeBerry Recruitment are currently recruiting for a _**Front Office Manager**_, for a popular hotel chain. **Monday - Friday** **Full Time** **What is the job?** As a front office manager you'll deliver this through managing all aspects of the front office (for example, Guest registration,Porter services, Business centre, Telephone services) **What will...
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Front Office Supervisor
1 week ago
Birmingham, United Kingdom Clayton Hotel Birmingham Full timeFront Office Supervisor – Clayton Hotel BirminghamWe have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel BirminghamObjective of the RoleReporting to the Front Office Manager, the Front Office Supervisor will assist in ensuring the smooth and efficient running of the Front Office Department ensuring guest's requests are...
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Part-Time Front Office Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom Office Angels Full timeJob OverviewThe role of a Temporary Front of House Receptionist with Office Angels in Birmingham is available on a part-time basis for approximately 6-9 months. The position entails greeting staff and guests, answering the telephone, setting up meeting rooms, and escorting clients to meeting rooms.Key Responsibilities:Greeting staff and guests at the main...
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Front Office Supervisor
1 week ago
Birmingham, United Kingdom Clayton Hotel Birmingham Full timeFront Office Supervisor – Clayton Hotel Birmingham We have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel Birmingham Objective of the Role Reporting to the Front Office Manager, the Front Office Supervisor will assist in ensuring the smooth and efficient running of the Front Office Department ensuring guest's...
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Front Office Supervisor
7 days ago
Birmingham, United Kingdom Clayton Hotel Birmingham Full timeFront Office Supervisor – Clayton Hotel Birmingham Interested in this role You can find all the relevant information in the description below.We have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel Birmingham Objective of the Role Reporting to the Front Office Manager, the Front Office Supervisor will assist in ensuring...
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Front Office Supervisor
1 week ago
Birmingham, United Kingdom Clayton Hotel Birmingham Full timeFront Office Supervisor – Clayton Hotel BirminghamWe have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel BirminghamObjective of the RoleReporting to the Front Office Manager, the Front Office Supervisor will assist in ensuring the smooth and efficient running of the Front Office Department ensuring guest's requests are...
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Front Office Operations Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Valor Hospitality Partners, LLC Full timeFront Office Operations ManagerJob Description:This role involves overseeing the front office operations of a hotel, ensuring that all tasks are completed efficiently and effectively. As a Night Auditor, you will be responsible for managing the day-to-day activities of the front office team, including receiving and processing guest arrivals, handling guest...
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Front Office Manager
2 weeks ago
Birmingham, United Kingdom Jubilee Catering Recruitment Full timeA fantastic Hotel Front Office Manager job in Birmingham City Centre, paying a salary of up to £32,000, has become available for a stunning Boutique Hotel.You will oversee the Reception, Reservations and Housekeeping teams (under 10 staff in total). This role will offer a varied and engaging scope of responsibilities to the successful candidate.Hotel Front...
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Front Office Manager
6 days ago
Birmingham, United Kingdom Jubilee Catering Recruitment Full timeA fantastic Hotel Front Office Manager job in Birmingham City Centre, paying a salary of up to £32,000, has become available for a stunning Boutique Hotel. You will oversee the Reception, Reservations and Housekeeping teams (under 10 staff in total). This role will offer a varied and engaging scope of responsibilities to the successful candidate. Hotel...
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Front Office Supervisor
6 days ago
Birmingham, United Kingdom Recruiter 365 Full time**Front Office Supervisor** Our client is looking for Front Office Supervisor ideally from a hotel background in hotels **Main Duties** The Front Office Supervisor role involves a range of duties, including assisting in the responsibility for the day to day operations of the reception department, assisting the Front Office Manager with help and support -...
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Front Office Manager
2 weeks ago
Birmingham, United Kingdom CV-Library Full timeA fantastic Hotel Front Office Manager job in Birmingham City Centre, paying a salary of up to £32,000, has become available for a stunning Boutique Hotel. You will oversee the Reception, Reservations and Housekeeping teams (under 10 staff in total). This role will offer a varied and engaging scope of responsibilities to the successful...
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Front of House Receptionist
6 days ago
Birmingham, United Kingdom Office Angels Full time**Job Role: Front Of House Receptionist** **Job Type: Temporary Contract (Initially 3 months)** **Location: Wythall, Birmingham** **Pay Rate: £10.00 - £13.00 per hour (DOE)** **Working hours: Monday to Friday, 8.00am - 5.00pm** Office Angels are currently recruiting for a professional Front Of House Receptionist to work within the Head Office of a UK...
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Front Office Supervisor
5 days ago
Birmingham, United Kingdom Hilton Full time**BENEFITS** - Free meals on duty - Discounted LivingWell membership - Access to Marketplace - shopping with discounts - Personal Development: programmes designed to support your career 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub - Holiday: 28 days including bank holidays (increasing yearly) - Pension scheme - Discounted dental and...
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Front Office Supervisor
7 days ago
Birmingham, United Kingdom Clayton Hotel Birmingham Full timeFront Office Supervisor – Clayton Hotel BirminghamWe have a fantastic new vacancy for Front Office Supervisor in the excellent Clayton Hotel BirminghamObjective of the RoleReporting to the Front Office Manager, the Front Office Supervisor will assist in ensuring the smooth and efficient running of the Front Office Department ensuring guest's requests are...
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Front Office Service Leader
1 week ago
Birmingham, Birmingham, United Kingdom Clayton Hotel Birmingham Full timeAt Clayton Hotel Birmingham, we're committed to delivering exceptional customer experiences. That's why we're looking for a skilled and experienced Front Office Supervisor to join our team. About the Job:This is an exciting opportunity to join a dynamic and forward-thinking hotel as a Front Office Supervisor. As a key member of our Front Office team, you'll...
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Front Office Team Member
3 weeks ago
Birmingham, Birmingham, United Kingdom Sanctuary Group Full timeAbout the OpportunityWe are seeking a Front Office Team Member to join our team at Sanctuary Care. As a Front Office Team Member, you will be responsible for providing administrative support and ensuring the smooth operation of our front office.Job Summary:This is a part-time receptionist position, working 3 days a week. The ideal candidate will have...
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Front Office Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full timeAbout the RoleWe are seeking a highly skilled Front Office Coordinator to join our Corporate Office team at American Family Care, Inc. This individual will serve as the first point of contact for our company, greeting clients with a friendly and professional tone.Key Responsibilities:- Serve as the initial point of contact for the entire company, welcoming...
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Front Office Team Leader
7 months ago
Birmingham, United Kingdom Holiday Inn Birmingham Airport NEC Full timeDepartment - FRONT OFFICE Reports to - FRONT OFFICE MANAGER Welcome! Now that you are part of our family, let’s explain the role you'll play. What’s the job? The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Team leader you’ll deliver this through managing all aspects of the front...
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Front Office Team Leader
7 days ago
Birmingham, United Kingdom Ibis Birmingham Airport Full timeAre you an extraordinary talent? Then join us at Ibis Birmingham Airport! We are currently recruiting for a Front Office Team Leader to join our team at Ibis Birmingham Airport. We are looking for somebody with experience in Hospitality who is full of energy, and takes pride in giving great customer service whenever they can! Someone who can lead the team...
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Front Office Service Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Hilton Worldwide, Inc. Full timeHilton Worldwide, Inc. is seeking a dedicated Front Office Service Coordinator to join our team at the Hilton Birmingham Metro.Salary: £25,836.72 per annum, plus up to 10% of quarterly gross salary based on Front Office KPIs.Job RequirementsIn this role, you will be responsible for coordinating the Front Office team to deliver exceptional customer service....