Quote & Onboarding Administrator

4 weeks ago


Manchester, United Kingdom British Engineering Services Full time

**Our mission is to make Britain a safer place. If you want to work for an ‘Award Winning Company’ that leaves nothing to chance, it’s a no brainer, British Engineering Services is the place for you**

We are an independent Engineering Inspection business based in central Manchester, with staff around the UK and Ireland. We have over 450 highly skilled Engineer Surveyors and Engineering Consultants who inspect, test and report on industrial machinery from coffee machines to tower cranes in order to keep the UK safe. We have over 160 years’ experience and are proud to have evolved into the successful company we are today, everything we do has been tried and tested. Year on year we invest in our people, systems and infrastructure and will continue to do so for generations to come.

**What will you be doing?**

As a Quote & Onboarding Administrator, you will be responsible for accurate and timely administration of new business quotes and new policies through our CRM system. You will take responsibility for ensuring that information entered is detailed and accurate, providing enough clarity to ensure that our clients requirements are understood by the rest of the business.

You will use your fantastic relationship building skills to build rapport with stakeholders including internal sales, planning teams and external parties. You will also work with our sales team and brokers to seek clarity when information is not available or is unclear and you will take responsibility for achieving a successful conclusion on each case.

As you grow in the role you may take ownership of smaller contracts, conducting key conversations with our customers and brokers directly whilst answering queries and raising questions in relation to the contracts. You may also support our Transition Manager with on-boarding some of our larger clients, ensuring they have a smooth transition to our business. After that, who knows?

**What experience and skills do I need?**

Our team consists of the BEST Quote & Onboarding Administrators, we should know, we trained them You don’t need heaps of experience, just the right attitude, aptitude and appetite for what we do. Keeping Britain Safe.

You will offer:

- Strong communication skills, with the ability to persuade and influence key stakeholders
- Great attention to detail - demonstrated through accurate and timely data entry
- Experience of working with internal and external customers
- Experience adding data onto computer systems, ideally CRM
- Previous experience using Microsoft Excel (desirable)
- Excellent time management skills
- Strong organisation skills and the ability to prioritise work

**What makes British Engineering Services a great place to work?**

We genuinely care. It’s basic, human instinct that runs through every person that works at British Engineering Services. Knowing we always do the best job we can with absolutely no compromise means everything.

If you join us as Quote & Onboarding Administrator, you will get the below and, so much more:

- 2+ weeks training with our Quality Control Team learning about our business, systems and processes
- A fun and supportive team
- Development opportunities across the business
- We offer a flexible working approach, with a split between office based and home working available (you must have suitable wifi, and provide your own office set up at home)
- Amazing offices in the heart of Manchester city centre (With free barista coffee and cute office dogs)
- Discretionary annual company bonus and yearly salary review
- Shiny new Surface Pro
- Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts
- The support of a superb employee assistance programme
- A competitive salary (starting £18,000)
- Up to 10% pension

We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change

**British Engineering Services, making Britain a safer place.



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