Quote & Onboarding Administrator

7 months ago


Manchester, United Kingdom BES Group Full time

**We are an independent Engineering Testing, Inspection, and Certification business with over 1,300 highly skilled people supporting us in our vision to create and deliver trusted sustainable customer solutions.**

We have over 160 years’ experience and are proud to have evolved into the successful group that we are today, with 10 companies coming together to form the BES Group. Year on year we invest in our people, systems and infrastructure and will continue to do so for generations to come.

We are currently hiring a Quote and Onboarding Administrator to be a part of the Technical Consultancy and Testing Pricing Team where you will develop an in depth knowledge of Consultancy and Testing products as well as pricing across a range of disciplines (including Pressure, Machinery, Material Testing and NDT) to provide accurate quotations for our customer projects, ranging from a boiler repair to a full site outage.

This role will be based in the Manchester office and/or at the Salford labs.

**What will I be doing?**

As a Quote & Onboarding Administrator, you will be responsible for the accurate and timely administration of new and existing business quotes as well as new contracts through our CRM system. You will take responsibility for ensuring that the information entered on the system is detailed and accurate, providing enough clarity to ensure that our clients requirements are understood by the rest of the business. You will use your analytical mind to produce bespoke quotations to provide the customer and business with a quote which is profitable, whilst treating our customers fairly.

You will use your fantastic relationship building skills to build rapport with stakeholders including internal sales, the contract management team and external parties. You will be liaising with our Engineering and Technical teams to widen your knowledge and understanding of the Testing and Consultancy Engineering Industry. You will work with our sales team and direct customers to seek clarity when information is not available or is unclear. You will take responsibility for achieving a successful conclusion on each case.

**What experience and skills do I need?**

Our team consists of the BEST Quote & Onboarding Administrators, we should know, we trained them You don’t need heaps of experience, just the right attitude, aptitude and appetite for what we do. Keeping Britain Safe.

You will offer:

- Strong communication skills, with the ability to persuade and influence key stakeholders
- Great attention to detail - demonstrated through accurate and timely data entry
- Experience of working with internal and external customers
- Experience adding data onto computer systems, ideally CRM
- Previous experience using Microsoft Excel (desirable)
- Excellent time management skills
- Strong organisation skills and the ability to prioritise work
- Background in Pricing and/or Engineering (desirable)

**What makes BES Group a great place to work?**

We genuinely care. It’s basic, human instinct that runs through every person that works at BES Group. Knowing we always do the best job we can with absolutely no compromise means everything.

If you join us as Quote & Onboarding Administrator, you will get the below and, so much more:

- 2+ weeks training with our Quality Control Team and existing Pricing Team members learning about our business, systems and processes
- A fun and supportive team
- Development opportunities across the business
- We offer a flexible working approach, with a split between office based and home working available (you must have suitable wifi, and provide your own office set up at home)
- Amazing offices in the heart of Manchester city centre
- Discretionary annual company bonus and yearly salary review
- Shiny new Surface Pro
- Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts
- The support of a superb employee assistance programme
- A competitive salary of £22,000 (depending on experience)
- Up to 10% pension

We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change

**BES Group, Your Trusted Advisor.**

**We are an independent Engineering Testing, Inspection, and Certification business with over 1,300 highly skilled people supporting us in our vision to create and deliver trusted sustainable customer solutions.**

We have over 160 years’ experience and are proud to have evolved into the successful group that we are today, with 10 companies coming together to form the BES Group. Year on year we invest in our people, systems and infrastructure and will continue to do



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