Quality & Risk Admin Support

6 months ago

Blackpool, United Kingdom FCMS Full time

**Job Title: Quality & Risk Admin Support**

**Hours**:37 hours per week, Monday to Friday - typically 09:00 - 17:00 (hours to be agreed)

**Pay**:£11.44 per hour

**Reports to**:Environmental & Sustainability Lead

**Accountable to**:Head of Quality and Risk

**Base**:Newfield House, Vicarage Lane, Blackpool - with the opportunity of home working 1-2 days per week if desired.

**Our ‘Why’**:To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Our behaviours should be in line with our values which form part of our Company DNA:
Ø **Fun: People rarely succeed unless they are having fun. Happiness is healthy**

Ø **Awesome: We aren’t here to be average, we’re here to be awesome**

Ø **Humble: We’re here to make a difference to the lives of others, NOT to see how important we can become**

Ø **Brave: We challenge the norm. We have the courage to get the difficult jobs done**

Ø **Oomph: We have natural oomph It’s infectious**

Ø **Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity**

Our key expectations are:
Ø Self-awareness - Living authentically

Ø Adaptability
- Being ready to adjust depending on the situation

Ø Openness - What you see is what you get

Ø Positivity with a real sense of being able to strive for the impossible

Ø Generosity of spirit
- Everyday should be an opportunity to act with kindness

Ø Ability to have fun - Taking the role seriously, whilst being yourself

**Overview of the Role**

As FCMS Quality & Risk Admin support, you will be an integral part of the Quality and Risk team to help support compliance and quality whilst also enhancing and strengthening our approach to governance frameworks and policies to ensure the organisation is well prepared to meet external regulatory inspection requirements and to ensure we do what is best for our patients.

You will also work alongside our Chief Operating Officer and help support them with admin tasks such as minute taking and diary management.

**Examples of Key Responsibilities**:_(this list is not exhaustive)_
- Compliance checks for clinicians
- Be a designated first aider and fire marshal and perform these duties as required and in line with training (training will be provided)
- Arranging meetings with colleagues both internal and external to the organisation, producing agendas, minute taking, creating, and maintaining spreadsheets, and data bases.
- Undertake any other ad-hoc general duties as required.

**Values and skills**
- No job is too big or too small
- Has a strong sense of ownership and responsibility.
- Is an enthusiastic, self-motivated person with a professional can-do attitude and resilient in nature
- Is able to work under pressure and to tight deadlines
- Have initiative and not wait for instruction.
- Is able to adapt easily to changing conditions
- Values and demonstrates healthy time management practices, managing and prioritising own workload
- Works in a cooperative and considerate way so as to establish and maintain effective working relations with confidentiality and discretion
- Has a clean full UK driving licence
- The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role._

**Disability Confident Employer** - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

Person Specification

Skills, Knowledge & Competencies Essential
- Demonstrated high level of interpersonal and communication skills including excellent written and verbal communication skills.
- Diplomacy, Confidentiality, and discretion
- Ability to manage own workload.
- Time-management

Desirable
- Negotiation and influencing skills.

Experience Essential
- Demonstrated ability to meet deadlines, schedules, set goals/objectives
- Demonstrated ability to operate in an environment of fast paced change.
- Demonstrated knowledge of continuous improvement to concepts and processes.
- Administrative and telephony or reception experience.
- Able to demonstrate effective partnership/team working but also experience of working well on your own initiative.
- Problem solving

Desirable
- Working within a healthcare environment
- Information Governance and Data Security, understanding and awareness.

Qualifications Desirable
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

Other Essential
- Flexibility, Reliability, Enthusiasm, Pragmatism, Initiative, Compassion.

Pay: £11.44 per hour

**Benefits**:

- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

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