Training and Quality Lead

3 weeks ago


Blackpool Lancashire, United Kingdom Creative Support Full time

We require an experienced Team Leader to join our team and help develop and coordinate supported housing schemes and the domiciliary service across Blackpool.
As a Team Leader you will be part of the leadership team responsible for the delivery and daily operational management of the services and for ensuring that contract requirements and CQC quality standards are met. Specific duties and responsibilities will include helping to oversee:


Deployment of staff to meet individual needs and preferences within available resources
Supervision, coaching, performance management and support of staff, volunteers and students on placement
Identifying training needs of the team both mandatory and service specific, ensuring that accurate records are kept.
Co-ordinating a programme of regular person-centred reviews which put each person's views and unique journey at the heart of planning and decision making
Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support
Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
Ensure that there are robust methods of quality monitoring
Provide key performance indicators, identifying and planning actions required
You will provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support. Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS



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