Control Room Operator

2 weeks ago


London, United Kingdom Mitie Full time

We are currently recruiting for a Control Room Operator. The Operator will conduct regular camera patrols, respond to Help Desk jobs (unlocks, emptying red bins etc.), cover positions on the floor when required, conduct external patrols if required, check passes, have knowledge of the building and its occupants, have a good knowledge of the Assignment Instructions, monitor alarms in the Control Room and know how to respond to them and assist the Control Room Deputy Operations Manager/Operations Manager with any other Control Room duties. General duties such as signing keys in/out, answering the telephone and dealing with queries, and issuing radios will also form part of the role.

The above description of the role is not exhaustive, and other duties may be required as deemed necessary.

**Please note, you will need to have passed a communication assessment prior to commencing work in the Control Room. This will form part of the interview process.**

**Essential**
- SIA guarding & CCTV licences required. If you do not have a CCTV licence, the willingness to undertake the required training in order to obtain the licence.
- IT literate - ability to use computer systems
- Excellent communication skills, both written and verbal.
- Flexible attitude to work
- Excellent ‘Customer Service' skills
- Previous experience of working in a security Control Room
- Attention to detail
- Ability to contribute to the team.



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