Control Room Operator

3 weeks ago


London, United Kingdom Securitas Full time

**Do you have a keen eye for detail and experience in customer services? Are you looking to work for an engaging and supportive company who develops you?**
- **42 hours per week**:

- **4 on 4 off (days and nights)**:

- **SIA & CCTV Licence Essential**:

- **2-3 years Control Room Operator experience**

**Job Opportunity**

**Your responsibilities will include**:

- **Observe, report and keep accurate records of all unusual/unsafe activity, and take appropriate action as required.**:

- **Notify, assist and direct external emergency personnel and internal emergency response teams as necessary.**:

- **Dispatch mobile or other patrol officers to check and/or secure access areas into and onto client's premises, as well as, highly sensitive locations within the buildings.**:

- **Dispatch mobile or other patrol officers to service calls and emergency responses.**:

- **Monitor the movements and locations of security personnel in order to expedite service requests, emergency responses and to ensure employee safety.**:

- **Responsible for the operation and monitoring of all life safety, access control and loss prevention systems.**:

- **View CCTV displays for suspicious/unusual/ hazardous activities.**:

- **Respond to system alarms and notifies the appropriate response resources as directed by SOPs**

**Company Benefits**

**Health & Wellbeing**
- **Company pension and advice and planning**:

- **Life assurance scheme**:

- **Discounted gym memberships**:

- **Wellness advice and support, including financial, emotional and physical**:

- **Dental and Physical Health Plans**

**Lifestyle Benefits**
- **Cycle to work scheme**:

- **Car lease and new car purchasing schemes**:

- **Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel**:

- **Mortgage Advise**:

- **Payroll ISA's**:

- **Eligibility for Costco Membership**

**Learning & Development**
- **Support with further education**:

- **100's of eLearning courses**:

- **Accredited courses by C&G, ILM, IOSH and SIA**:

- **Leadership Development programs both local and global**

**Giving Back**
- **Payroll Giving**:

- **Working with charities such as Calderwood House, KPMB and Wooden Spoon**:

- **Supporting local community initiatives**:

- **Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org**

**Essential Skills**
- **Must hold a valid SIA Licence**:

- **CCTV Licence**:

- **Must have the right to work in the UK with a five-year checkable employment history**:

- **Prior experience as a Control Room Operator in the Security industry**:

- **Computer literate - proficient in MS Office, ability to adapt quickly to new systems**:

- **Excellent customer service skills - Able to communicate at all levels**

**Salary**: £12.90 per hour

**Benefits**:

- Company pension

Schedule:

- Day shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- London, N1 6NN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- control room: 2 years (preferred)

Licence/Certification:

- SIA license (preferred)

Work Location: In person


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