Control Room Operator

2 months ago


London, United Kingdom KN Security Services Limited Full time

KN Security Services are pleased to offer an exciting new opportunity for a staff scheduler/control room operator to join our company based in London.

**Responsibilities**
- Booking staff on & off via our System
- Taking calls from clients to schedule staff to work (often this may be last min covers)
- Finalizing/confirming start and end of shift times on our system
- Creating rota's for sites and events on our system.

**Qualifications**
- Good communications skills;
- Experience within the security industry & hold a valid SIA license (Door Supervisor)
- PROVEN experience working in a control room/as a security shift scheduler
- Good IT skills (including Excel)
- Pro active approach to work;
- High level of accuracy/attention to detail
- Positive working attitude;
- The ability to multi-task
- Displays integrity when dealing with colleagues, customers and staff
- Actively builds and develops relationships with colleagues
- Excellent attention to detail
- Excellent telephone manner

**Job Types**: Full-time, Part-time, Zero hours contract
Contract length: 12 months
Part-time hours: 48 per week

**Salary**: £12.00 per hour

**Benefits**:

- Flexitime

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Ability to commute/relocate:

- London, Greater London: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Expected start date: 01/03/2023


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