Control Room Supervisor
2 weeks ago
**About The Role**:
**Control Room Supervisor**
**London**
**£15.34 per hour**
**4 on 4 off - Days and Nights**
A fantastic opportunity has arisen within Bidvest Noonan for a Control Room Supervisor who will work at our client’s premises..
You must be able to demonstrate and deliver high quality supervision and excellent customer service to both our clients and service users.
We require Supervisors to be SIA licenced -**Door Supervision/Security Guarding**
The Control Room Supervisor is required to provide an efficient, effective and professional security service.
**Duties as a Control Room Supervisor**
- Oversee staff training, performance, disciplinary and other operational aspects
- To ensure compliance with all statutory and relevant company and client policies
- Management of operational roster, absence reporting and other operational documentation
- Maintenance of all records and logs such as patrol logs, CCTV checks etc
- Reporting of incidents and training security team personnel on how these reports should be recorded and escalated
- Coordination of appropriate responses to emergencies and incidents
- Performance reviews of security team
- Monitoring access control & CCTV
- To own and deliver the range of security services required to meet/exceed the Customer requirements and add valued support to the management and delivery of the operational services
- To enhance the relationship with the customer and ensure the appropriate and timely response to all security issues and events
**Job role requirements as a Control Room Supervisor**
- Frontline SIA licence - Door Supervision/Security Guarding and CCTV Licence
- First Aid desirable
- Substantial operational security experience
- Good oral and written communication skills
- Good technical knowledge as well as the ability to multi-task
- Be able to work under pressure whilst keeping calm and in control
**Benefits as a Control Room Supervisor**
Full uniform supplied
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
- Access to HSF - a health cash plan and personal accident benefit with added services
**About Us**:
Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
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