Reservations Team Member

4 weeks ago


Leeds, United Kingdom Ibis Leeds Centre (Marlborough Street) Full time

**Job Description**:
As our next Reservations Agent, you will:

- Liaise with guests and clients about long-term securing contracts and making short-term reservations
- Answer phone calls with a positive attitude and a smile in order to always provide the best customer services experience possible
- Aide with guest inquiries about potential stays, the property, and local attractions

What we are looking for:

- Positive energy and a can-do attitude, with a genuine customer service focus and a dedication to always getting the small details right
- Someone looking to enter the hospitality field
- A fantastic team player who is additionally exceptional at working autonomously
- A clear communicator who is adequate at speaking English
- A person who is confident to communicate over the phone and who was good computer skills

Why work for Accor?

With over 5000 hotels globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of special team member rates and experience our properties as a guest.

Work Experience

What we are looking for:

- Positive energy and a can-do attitude, with a genuine customer service focus and a dedication to always getting the small details right
- Someone looking to enter the hospitality field
- A fantastic team player who is additionally exceptional at working autonomously
- A clear communicator who is adequate at speaking English
- A person who is confident to communicate over the phone and who was good computer skills

**Benefits**:
Why work for Accor?

With over 5000 hotels globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of special team member rates and experience our properties as a guest.



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