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Reservations Administrator

4 months ago

Leeds, Leeds, United Kingdom Zenith Full time
We have an exciting opportunity for a Reservations Administrator to join our Rentals team.


Based in our beautiful Kirkstall Forge office in the LS5 area, this is a brilliant opportunity for anyone looking to build on their career in customer services in a busy and growing part of our business.


The role will require someone who is comfortable managing both administrative tasks and telephone-based customer service in a fast-paced environment.


Responsibilities;

  • Deliver prompt confirmation of bookings in compliance with client specific service level agreements
  • Provide information relevant to each booking, and process changes to reservations and terminations
  • Maintain a high level of accuracy with every transaction and review reservations to ensure they have been booked correctly
  • Handle all calls into the Reservations Team in a professional manner
  • Create and provide reports using Microsoft Excel for management and customers as required

Benefits;

  • Agile working / Hybrid working after successful probation period.
  • Annual bonus
  • 24 days annual holiday with buy/sell options
  • Annual birthday leave
  • 6.25% pension contribution
  • Free onsite parking
  • Casual dress
  • Discounted gym membership
  • Store discounts
  • Onsite Doctor/Masseuse
  • Private medical
If you are looking for your next challenge within Customer Service, then Zenith is the place for you

Salary £21,500 Full Time Permanent