Housing Officer

4 months ago


Stroud, United Kingdom iWork Recruitment Limited Full time

Contract to start on 05-02-24 until 03-05-24 with a possible extension.

**Enhanced DBS Required.**

**Job Purpose**

To provide a customer focused comprehensive housing management service.

Focusing rent collection, estate management and adherence to tenancy conditions covering a designated patch.

**Key Duties**

To effectively manage a designated patch of properties of Client owned properties, ensuring that homes are lived in, investigate non-occupation and illegal occupancy.

To ensure that tenants understand their rights and responsibilities as set out in the tenancy agreement and to assist them to sustain their tenancy.

To participate in community events and activities, supporting tenant engagement and delivering excellent customer service.

To be aware and make the best use of tools, mechanisms, authority documents and processes to most effectivelyand efficiently address and resolve issues identified in all breaches of the tenancy conditions.

To monitor the conditions of the external environment of the council’s neighbourhoods and implement the Asset Based Community Development approach.

To effectively maintain the conditions of the external environment of the managed patch, managing servicecontracts and encouraging tenant involvement within in the managed patch, being innovative and creative insustaining this interaction.

To manage rent accounts to prevent accrual of rent arrears in general needs housing, independent living and garages.

Communicating, engaging with, and supporting tenants regarding ongoing rent and debt recovery.

Negotiate affordable, and sustainable repayment plans.

5244130-01-24

**Salary**: £100.00-£150.00 per day

Work Location: In person


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